CNA InsuranceSenior Technical Program Manager
Apr. 2022 - Jan. 2023o Oversee>200 projects, executing requirements gathering, system design, and prioritization. • Develop project plans, including budgets, timelines, and processes. • Supervise equipment breakdown project on deadline and on budget. • Ensure implementation met or exceeded client needs. • Create and launch products platform features. • Draft product goals and enhancements through user stories. o Serve as subject matter expert and application lead. • Deliver analysis, design, implementation, testing, and deployment across multiple business lines. • Support underwriting and claims operations, including general liability, property/crime, umbrella, life sciences, and equipment breakdown. o Work cross-functionally, demonstrating stakeholder management skills and establishing productive relationships. • Represent department in 30 project meetings and problem solving sessions annually. • Collaborate with project teams using agile methodologies. • Design streamlined workflows between stakeholders, providing training as necessary.