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Work Background
Legal Secretary
States Attorney 12th Judicial curcuitLegal Secretary
Apr. 2016Sarasota, FloridaSecretary to several attorneys
Administrative/Sales Services Supervisor
Tankless IncAdministrative/Sales Services Supervisor
Sep. 2015 - Apr. 2016Inventory count/input. Customer service calls, assist clients with troubleshooting heaters. Taking orders for new heaters. Process orders, heaters, parts. Ordering parts, shipping and receiving. Input into quick books and act. Making builds for new heaters, labels and manual’s. Assisting with commercial heaters, customers, builds, shipments. Purchase orders for employees for parts. Speaking with vendors regarding parts. Marketing for Commercial heaters, sending emails to prospective contractors, working with Dodge/Magraw Hill to find new commercial clients. Assisting manufacturing reps in the field. Work closely with Owner of company.
Office Manager
Maya InternationalOffice Manager
Nov. 2013 - Sep. 2015Assisted broker and sales associates, answered phones, typed contracts, filed, and worked closely with mortgage companies, title companies. Oversaw all office functions and ordered supplies. Designed and implemented office policies, established standards and procedures, organized office operations and procedures, maintained office equipment, supervised office staff, controlled correspondences.
Data Int
PawsPlus Inc.Data Int
Oct. 2011 - Oct. 2012Answer calls from clients requesting locations, vaccine pricing, complaint’s, edit client information, complaints, take orders for medications from site, enter vaccine reactions, assist supervisor with miscellaneous duties. Assist in processing prescription requests, educating clients on vaccines, heartworm prevention, causes of not vaccinating their pets, logging reactions, answering emails from clients (info@). Training new employees.
Customer Service Rep
Banfield Pet HospitalCustomer Service Rep
Jan. 2009 - Dec. 2011Assisted clients checking in and out, answered phones, typing, filled prescriptions, assisted pet nurses when needed, and closing procedures. Sold product and wellness plans, introduced new clients to Banfield, sent lab's out to Antech, received product orders, called customers regarding past due vaccines, checked in surgeries, and went over medications and procedures with clients.
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