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Work Background
FROSCHMeeting Coordinator
Mar. 2023Dallas-Fort Worth MetroplexDedicated Group & Meeting Coordinator for the Morgan Lewis Law Firm. Day to day operations include program set up within GDS, reports for both manifest and billing, monitor booking agents progress and assist as needed, providing client weekly updates on status of event. Travel includes both domestic and international.
BCD TravelGroups/Meetings Coordinator - Lockheed Martin
Jul. 2021 - Mar. 2023Dallas, Texas, United StatesCurrently managing day to day operations for the Groups & Meetings desk for the Lockheed Martin Account. Using air studies to qualify the most efficient cost options for the customers. Additional group duties include block space contracts, daily and weekly arrival/departure reports, cost and billing reports for budget purposes. Group travel includes both domestic and international. Acting liaison between BCD, Lockheed Martin and outside meeting vendors. Also trained to support online booking tools.
FCM Travel Solutions USAGroups and Meeting Coordinator Toyota Account
Mar. 2020 - Jun. 2020Plano, Texas, United States
BCD TravelGroups & Meeting Coordinator
Sep. 2011 - Mar. 2020Dallas/Fort Worth Area//Virtual RoleCurrently managing day to day operations for the Groups & Meetings desk for the Toyota Account. Previously worked as a senior agent on the Toyota VIP DESK. Using air studies to qualify the most efficient cost options for the customers. Additional group duties include block space contracts, daily and weekly arrival/departure reports, cost and billing reports for budget purposes. Group travel includes both domestic and international. Acting liaison between BCD, Toyota and outside meeting planning vendors. Also trained to support Toyota’s online booking tool for GetThere, including travel profiles and online reservations.
Colwick TravelGroups and Meetings Agent
Mar. 2004 - Aug. 2011Dallas/Fort Worth AreaProcessed groups for corporate travel events ranging from 50-600 attendees. Assisted with air, hotel and ground accomodations for attendees. Handled vendor contracts on behalf of clients for both hotels and airlines. Accompanied clients on trips as onsite meeting coordinator. Monitored Arrival and Departure reports, as well as final billing for all clients. Clients included SMU University, Macaroni Grill, Remington Hotels, Meeting Protocol, On The Border, Rebpulic National Distributing Company & Chateau Ste Michelle.
BCD TravelCorporate Travel Consultant for Dr Pepper/Snapple Group
Nov. 1999 - Mar. 2004Plano, TXProcessed general reservations for corporate travel, including Domestic, Group, VIP & International travel. Managed corporate contracts between vendors such as airline, hotel and car rental companies for Dr Pepper/Seven UP. Implemented Profilesync/ResAssist their online booking tool, which included over 3000 profiles. Implemented new Snapple business with 400 additional new travelers. Member of Employee Activities Committee. Monitored several monthly reports including profile updates, accounting solutions and hotel reconciliation.
Delta Air LinesTicketing Agent, Gate Agent & Customer Service Agent
Jun. 1995 - Nov. 1999DFW International AirportDomestic/International Ticket & Gate Agent. Escorted Passengers to and from Customs and Immigrations. Agent in charge on several occasions. Handled VIP travelers in the Delta Sky Club on a regular basis.
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