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Work Background
University of Maryland Medical SystemTransformation Coach
Dec. 2023Largo, Maryland, United StatesDriving High Reliability Organization (HRO) Journey:
- Champion the hospital's journey towards becoming a High Reliability Organization, ensuring safety, quality, and reliability.
- Implement strategies that support high reliability principles, aiming to minimize errors and enhance patient care.
- Collaborate with leadership and staff to embed HRO principles into the organizational culture and operations. Lead Continuous Improvement Initiatives:
- Spearhead continuous improvement efforts across the organization, fostering a culture of excellence and innovation.
- Facilitate efficient team functions to achieve goals set by the Transformation Guiding Team. Alignment with Organizational Values:
- Ensure all projects and department-level improvement efforts align with core values: diversity, integrity, compassion, excellence, and discovery.
- Mentor colleagues in defining, scoping, and validating projects that meet organizational objectives. Project Leadership and Lean Methodologies:
- Assist process owners in leading multidisciplinary project meetings and workshops to drive Lean Leadership, innovation, efficiency, and change management.
- Develop standards and apply best practices to support team and organizational improvements. Performance Monitoring and Training:
- Support departmental leaders in monitoring and measuring results for continuous improvement.
- Facilitate training in Lean, Six Sigma, change management, project management, team building, and internal process reviews. Mentorship and Change Leadership:
- Promote a culture of continuous improvement through mentorship, coaching, and change leadership. Multifaceted Role as a Transformation Coach:
- Juggle multiple roles and seamlessly support various departments, their teams, and project initiatives.
- Adapt to diverse departmental needs, providing tailored support and guidance.
Blank Slate ShopsFounder & CEO
Jan. 2022 - Jun. 2024Annapolis, Maryland, United StatesEstablished and led Blank Slate Shops, a curated marketplace supporting emerging Black and Brown-owned businesses. Created a platform that bridged local entrepreneurs with the community, offering both in-store retail opportunities and engaging pop-up events across multiple locations. Focused on empowering small business owners by providing exposure, resources, and a collaborative space for growth. Key Achievements
* Launched and scaled a diverse marketplace, fostering economic opportunities for over 150 small businesses and artisans from underrepresented backgrounds.
* Spearheaded community engagement initiatives, organizing pop-up events across various cities that attracted hundreds of attendees and strengthened vendor-customer connections.
* Developed a sustainable business model by adapting to market needs through 'Pop Up and Grow' experiences, enhancing accessibility for vendors while building brand awareness.
* Implemented robust operational processes for event management, vendor onboarding, and customer relations, driving consistent growth and customer satisfaction.
* Advocated for inclusivity and representation, positioning Blank Slate Shops as a trusted brand committed to social impact and community empowerment.
Fanatics, Inc.Industrial Engineer
Sep. 2021 - Nov. 2022Washington DC-Baltimore Area
United States Postal ServiceLead Operations Industrial Engineer
Apr. 2021 - Sep. 2021Baltimore, Maryland, United States
United States Postal ServicePurchasing & SM Specialist
Sep. 2020 - Apr. 2021Upper Marlboro, Maryland, United StatesIn my role at USPS, I managed procurement processes and optimized supply chain operations to enhance efficiency and reduce costs. Key achievements include: * Supply Chain Management: Streamlined operations, reducing costs and improving efficiency.
* Vendor Management: Cultivated relationships with vendors, ensuring compliance and optimizing procurement strategies.
* Contract Negotiation: Secured favorable terms and pricing, leading to significant cost savings.
* Cost Reduction: Implemented initiatives that resulted in substantial budgetary savings.
* National Go Anywhere Program: Implemented this program to provide on-demand transportation solutions, enhancing service flexibility and achieving cost savings.
* Data Analysis: Utilized data to identify trends, assess supplier performance, and inform decisions.
* Cross-Functional Collaboration: Worked with finance, operations, and compliance to align procurement strategies with organizational goals.
* Compliance: Ensured all procurement activities adhered to USPS policies and federal regulations. This role required strategic thinking, analytical skills, and the ability to manage complex supplier relationships, contributing to USPS's operational efficiency and cost-effectiveness.
Fannie MaeProcess Improvement Analyst
May. 2019 - Jul. 2020Herndon, Virginia
Owens & MinorProcess Improvement Specialist
Jan. 2019 - May. 2019Hanover, MarylandAt Owens & Minor, Taryn was responsible for the analysis of data and operation observations, business problems and procedures and delivery of root cause analysis and route optimization. She eliminated waste and minimized risks by improving current capabilities of existing processes through the management of project plans. She provided coaching concerning numerous lean initiatives and practices as well as oversee system data and information in multiple medical logistic systems comprising Red Prairie, MED, Xata and SmartSolve. Taryn developed resolutions by analyzing and solving work problems and developing processes, procedures, and end-user responsibilities for operations in distribution center. She also monitored and reported business and contract compliance and developed governance & compliance of metrics for processes, policies and procedures. In addition, she optimized efficiency by identifying and implementing supply chain processes, systems, tools and metrics along with it manages policy and procedure development and document control, IT tools and Master Data.
Prince George's County Public SchoolsMath & Pre-Engineering Educator
Sep. 2017 - Jan. 2019Largo, MarylandAt Prince George's County Public School System, Taryn designed ideas, built innovations and executed practical engineering-based solutions and arranged student learning opportunities for improving ongoing issues and learning gaps. She employed technological concepts and engineering processes through projects and introduced computer science to the students through robotics, programming, cyber security and interface design. She also educated students regarding the importance of conceptual ideas of computing and delivered computational thinking practices of algorithm development to students. Achievement: ►Increased math standardized testing scores by 35%.
United States Postal ServiceBusiness Process Engineer
Apr. 2017 - Sep. 2017Washington D.C. Metro AreaAt United States Postal Service, Taryn updated instructions, manuals, and Postal policies by constructing Standard Operating Procedures; recognized business requirements and mapped execution plans. She administered Human Resource business processes by researching and leveraging current network and accomplished FIT GAP Analysis by attaining quantitative and qualitative data. Taryn determined Service Standards across USPS mail and package services along with it facilitated SAS programming for structuring change documents of label lists. She also managed PostalCAD & AutoCAD files of facility mapping, machine moves, and transportation systems; collaborated with mailers, internal customers and stakeholders for mitigating misconceptions of service standards. Additionally, she was engaged in process development, improvement initiatives leading to the improvement of facilities.
• Responsibilities Included: Strategic Planning, Plant Operations, Policies, Lean Training, Development of New Processes and Procedures, Establishing Process to Update Standards, Policies and Procedures, Service Standard Management, Forecasting of Plant Production, Schedule Management, Cross-Function team management and training Achievements:
►Decreased manual processing hours by 15% and estimated $480K in savings by developing SOP for manual pouching process.
►Drove on-time performance by 16% by implementing the use of “Production Planning” tools.
►Led on time performance by 17.5% through Peak season parcel planning and machine utilization.
►Increased reliability of First Class mail from 78.6% to 97.4% by directing implementation of LSS project.
Bowie State UniversityProject Manager
Jan. 2017 - Aug. 2017Bowie, Maryland• Managed concept-to-launch of security plan development for a multi-county bike tour; multiple routes (14, 20, 40, 60 & 100 mi.) with 600+ cyclists
• Accountable for determining effective and safe routes and rest stops complete with refreshments, medical staff and lavatory facilities • Partnered with various local and state agencies to develop safety protocol for all routes and stops • Led the development of efficient, cost-effective, on-site valet service for bikes valued up to $500K+ collectively
United States Postal ServiceNetwork Operations Research Analyst
Jul. 2016 - May. 2017Washington, DC
United States Postal ServiceLeadOperations Industrial Engineer
Sep. 2015 - Aug. 2016Capitol Heights, Maryland
United States Postal ServiceOperations Industrial Engineer
Oct. 2014 - Sep. 2015Kearny, New Jersey
University System of MarylandProcess Improvement Consultant
Jan. 2010 - Oct. 2014Bowie, Maryland• Researched and designed possible solutions based on client(s) needs and wants by studying trends of consumers (students)
• Revamped workflow processes to eliminate risk and waste, resulting in student wait time being reduced from 10+ business days to 2 business
• Alleviated and resolved backlog issues by implementing a system of tracking transcripts electronically which reduced student wait time by 8.84 days on average
• Redesigned department workflow, specific to financial aid offices and transfer student centers, and documented all new process procedures
• Consulted with university management to move from ideas to inception to effective implementation and sustainment
• Managed and streamlined administrative processes to reduce errors, improve accuracy and efficiency, and achieve departmental objectives
• Created a Continuous Process Improvement communication plan for all departments that provide essential student services (Admissions, Transfer Student Center, Registrar/Bursar and Financial Aid)
National Academy of SciencesSiemens' Fellow
May. 2008 - Aug. 2008Washington, District Of Columbia• Identified and outlined administrative, technological and educational factors that promote/inhibit the procurement, deployment, use and maintenance of product lifecycle management software at HBCU engineering colleges
• Contacted HBCU engineering programs in question and brainstormed ideas on how they could implement the use of the software with the classes offered at their institution
• Initiated an investigation of unique attributes of HBCU programs to that of their predominately Caucasian counterparts
Morgan State UniversityOffice Manager (Retention and Recruitment)
Jan. 2007 - May. 2014Baltimore, Maryland
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