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Work Background
SodexoDirector of Deployment
Sep. 2022Jacksonville, Florida, United StatesConstructed, nurtured, and oversaw varied team of 75+ managers tasked with establishing accounts across the country. Demonstrated proficiency in assessing support staff requirements for new account setups, and deploying suitable team members efficiently. Established and sustained connections with top-tier executives and clientele and fostered strong business alliances. Adhered to specific financial plans for each account opening, innovatively balancing fiscal constraints with operational necessities. Strategically assigned staff to address vital functional shortcomings in ongoing accounts, ensuring seamless operations.
C&S Wholesale GrocersNational Transportation Technology Manager
Dec. 2021 - Mar. 2022Jacksonville, Florida, United StatesManaged team of four analysts, managing their participation in various strategic projects throughout company. Maintained sangfroid in high-stress situations, swiftly delivering key information for robust decision-making. Created and updated standard operating procedures (SOPs) to ongoing modifications in transportation software post-initial training. Continued to fulfill project management responsibilities effectively.
C&S Wholesale GrocersNational Project Manager
Oct. 2019 - Dec. 2021Tampa/St. Petersburg, Florida AreaManaged diverse team on $16M upgrade of transportation system. Led change management efforts across multiple regions during the system transition. Developed and delivered training materials and SOPs. Analyzed and compared current versus future state process flows to verify efficiency and financial benefits of the new software. Participated in business interruption response teams, generating valuable reports and leading multi-departmental groups for rapid, innovative solutions.
C&S Wholesale GrocersRegional Senior Manager, Transportation
Jan. 2018 - Oct. 2019Plant City, FloridaDirected multiple large-scale inbound/outbound transportation initiatives across eight sites with a team of six. Formulated and updated SOPs for routing across Southeast region. SME and customer liaison for business continuity during large scale catastrophic events (hurricanes, COVID). Reduced inbound and outbound shipping costs via network optimization exercises and routing software parameter updates.
C&S Wholesale GrocersAccount Executive
Jan. 2014 - Jan. 2018Jacksonville, Florida AreaAdministered customer operations for $6B account. Developed various tracking systems to identify and recapture revenue from services exceeding contractual terms. Handled problem-solving across eight warehouses, devising universally applicable solutions and enhancing process efficiency in the Southeast region. Recognized for ability to collaborate across workstreams to find quick and effective solutions for operational issues. SME in contract language and best way to solve large-scale issues within confines of contractual obligations.
Save-A-LotStore Manager
Sep. 2012 - Jun. 2013
Save A LotAssistant Manager
Jun. 2009 - Sep. 2012Brooksville, Florida, United States
Save A LotRetail Leadership Program
Jun. 2008 - Jun. 2009St Louis, Missouri, United States
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