Color Bricks - Loja Especializada em LEGOManaging Director
Jan. 2014 - Dec. 2018Coimbra, PortugalOne of the things I've done as a client-centric leader during my time at Color Bricks is creating good relationships with customers. In addition, I was in charge of the generation of useful insights and the creation of customer service solution ideas. On top of all that, I was in charge of overseeing end-to-end operations, which included creating B2B accounts, producing income, reaching sales goals, and cultivating leads to generate more sales through networking and other means. In addition, I created a yearly order plan based on the data I gathered. In order to enhance the company's revenue, I cultivated and maintained solid commercial ties with clients. Furthermore, I managed inventories of various products to keep warehouse supply at a healthy level. My major contributions include: • Drove cooperative efforts in sales development, identified and pursued new business opportunities, evaluated campaigns against market/competitor trends, and adjusted to ensure optimal performance.
• Simplified operations, exploiting sales/account retention experience, demonstrating robust business relations development ability with targeted account acquisitions/unparalleled contract negotiation skills.