UpworkExecutive Assistant & Client Services Specialist
Oct. 2021โข Organized complex calendars and schedule meetings, events and travel arrangements for executive teams
โข Supported strategic projects, aid in coordination, track progress and ensure deadlines are met
โข Identified and tracked KPIs for various departments and report on progress
โข Prepared, reconciled and submitted expense reports to Executives and entered into Quickbooks
โข Kept all permitting, licenses and certifications up to date
โข Developed and implemented new hire on-boarding processes to enhance employee integration and productivity
โข Developed Performance Review and Performance Improvement Plan process โข Streamlined internal processes through creation of a Playbook and maintaining SOPs