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Work Background
Manchester Tank and EquipmentSenior Customer Service Specialist
Mar. 2018Franklin, Tennessee
Value Payment Systems, LLCCustomer Service Representative
Mar. 2017 - Mar. 2018Nashville, Tennessee
BCBGMAXAZRIAGROUPManager
Jan. 2012 - Mar. 2017Nashville, TNAccountable for overseeing daily operations, executing corporate marketing and advertising plans, scheduling client appointments, overseeing customer relationship management (CRM), and processing both shipment and seasonal inventory transfers. Trains, develops, and manages a team of six employees, including responsibility for all facets of scheduling, payroll, and performance evaluation and improvement. Completes and ensures the accuracy of weekly/monthly stats forms, touchbases, reports, and floorsets. -Recognized by senior management for accomplishing a fiscal year average of 21% above objectives, as well as for improving annual shrink by over 97%.
FendiSales Consultant
Mar. 2011 - Apr. 2012Troy, MIUtilized exceptional branding and product knowledge skills to positively impact sales through the clientele program. Selected to assist management in all daily operations, such as inventory, reports, cash handling, etc.
Prudential FinancialFinancial Professional
Mar. 2010 - Apr. 2011Troy, MICultivated, nurtured, and expanded a client base via effective personal branding and target marketing strategies. Interacted with clients to assess their needs, identify their goals, and recommend financial services.
-Successfully designed and implemented a structured personal business plan.
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