ITARMIChief Operating Officer
Feb. 2021 - May. 2024London, England, United KingdomITARMI connects businesses and freelance IT professionals, guiding the IT-Managed Service process from end-to-end through the use of its proprietary platform. - Directed sales, operations, compliance, and partner commercial agreements, expanding services to 167+ countries.
- Achieved 150% customer base growth, 38% CAGR, 91% revenue increase, 75% margin increase, and 47% staff increase. - Secured participation in Series A and led Series B capital raises, successfully raising Β£2 million.
- Formulated and executed short, medium, and long-term strategies, driving business growth and operational efficiency. - Implemented proprietary platform, CRM, and HR systems. - Generated monthly reports and presentations for board and business reviews, facilitating informed decision-making and strategic planning.
- Mentored and developed a team of 20, fostering a collaborative and high-performance work environment.