Requests
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Network Power<100 people
Roles
✔️100%
IT
Geos
🇮🇳100%
India
Work Background
CGIQuality Assurance Team Lead
Feb. 2022 - Mar. 2024Barranquilla, Atlántico, Colombia• Developed and maintained automation frameworks using Selenium with Python and Java.
• Ensured quality of capital markets applications focusing on trading systems, risk management, and regulatory tools.
• Directed cloud migration for CIBC clients in Latin America leveraging automated testing for smooth transitions.
• Conducted API testing using Postman and Parasoft SOAtest.
• Utilized ATM Simulators for transactions, error induction, and end-to-end processing.
• Launched VISA and MASTERCARD Debit, Prepaid, and Credit cards on devices and simulators.
• Managed testing for the pricing modules, ensuring accurate pricing and rates calculations, and aligning with regulatory requirements for CIBC clients in Mexico, Colombia, and Brazil. This included validating data integrity, compliance with financial regulations, and ensuring the robustness of pricing algorithms.
• Managed testing for the Automated Interest System (AIS), focusing on the automation of interest calculations for commercial banking clients in Mexico, Colombia, and Brazil. This involved validating the accuracy of interest calculations, ensuring compliance with financial regulations, and integrating the system with existing banking applications.
• Managed testing for the Commercial Banking Interest calculation system, ensuring accurate interest calculations for commercial banking clients in Mexico, Colombia, and Brazil. This involved validating interest calculation algorithms, ensuring compliance with local financial regulations, and integrating the system seamlessly with other banking applications based on specific business requirements for each release. Key Accomplishments: • Improved test coverage by 30% through the implementation of automated testing.
• Collaborated with cross-functional teams to enhance the QA process, resulting in a 20% increase in testing efficiency.
Empower SocialQA Test Lead
Jan. 2020 - Feb. 2022Barranquilla, Atlántico, Colombia• Led end-to-end functional testing of the Empower Social digital marketing mobile app, ensuring seamless integration with SAP backend systems.
• Collaborated closely with clients, testers, and managers to ensure timely delivery and high-quality results with a focus on SAP integration testing.
• Conducted thorough feature testing, including unit testing and end-to-end testing on multiple platforms with SAP module validation.
• Utilized Java for developing automated test cases to verify SAP integration and functionality.
• Implemented automated test scripts using Selenium and Java, enhancing the test automation suite. Key Accomplishments: • Successfully launched the Empower Social app on multiple platforms, receiving positive feedback for reliability and performance with robust SAP integration.
• Improved testing processes, resulting in a 25% reduction in defect rates and enhanced SAP module reliability.
• Trained and mentored junior QA testers, enhancing the overall capability of the QA team and ensuring proficiency in SAP integration testing.
Upland SoftwareSoftware Quality Assurance Specialist
Feb. 2017 - Oct. 2019Toronto, Ontario, Canada• InterFAX Cloud Fax Testing: Led the quality assurance efforts for InterFAX Cloud Fax, ensuring the solution met HIPAA compliance standards and provided secure, reliable fax services for healthcare providers.
• Security and Compliance Verification: Conducted thorough testing to confirm that InterFAX's security features, including TLS encryption and user authentication, functioned correctly to safeguard sensitive patient information.
• Performance and Load Testing: Executed performance and load tests to ensure the system's scalability and reliability under various conditions, maintaining high service availability for users.
• Integration Testing: Collaborated with development teams to test seamless integration of InterFAX with existing EMR/EHR systems, enhancing workflow efficiency for healthcare clients.
• Automation and Process Improvement: Developed automated test scripts to streamline the testing process, reducing manual effort and improving test coverage.
Key Accomplishments:
• Enhanced Security Compliance: Ensured InterFAX Cloud Fax met HIPAA standards, successfully passing internal security audits to safeguard sensitive patient information.
• Reduced Defect Rates by 30%: Implemented automation in the QA process, reducing manual errors and significantly lowering defect rates across the platform.
• Improved Integration Efficiency: Led integration testing with EMR/EHR systems, optimizing compatibility and decreasing integration times by 20%, facilitating smoother client onboarding.
InsightUser Acceptance Testing Analyst
Feb. 2015 - Nov. 2016Montreal, Quebec, Canada• Played a pivotal role in Insight's ERP/SAP Migration Project, transitioning from the in-house legacy system (MAX) to SAP.
• Engaged in product development from inception, participating in design sessions and keeping stakeholders informed about changes and decisions related to the SAP sales module.
• Developed comprehensive test plans and executed them throughout the product lifecycle, ensuring seamless integration and functionality.
• Conducted thorough regression testing on various functionalities, including contact search, opportunity identification, quote creation, warranty management, and service offerings.
• Managed defect triage calls across various testing cycles and ensured timely resolution of issues. Key Accomplishments: • Significantly improved user satisfaction by ensuring a seamless transition to the SAP system with minimal disruptions.
• Enhanced the accuracy and reliability of sales data through rigorous testing and validation processes.
• Played a key role in achieving a 20% reduction in post-migration defects, ensuring a robust and reliable ERP system.
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