Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Phoenix GroupPMO Analyst
Jan. 2022 - Jun. 2023Edinburgh, Scotland, United KingdomPMO Analyst for the Business Growth Portfolio, specifically Retirement Solutions. Standard PMO activities to provide assurance and quality control. Role ended due to maternity leave.
Brenda Porter Sleep SolutionsBaby and Child Sleep Specialist
Mar. 2019Glasgow City, Scotland, United Kingdom
Scottish FriendlyProject Co-ordinator
Mar. 2019 - Nov. 2019Glasgow, United KingdomProject coordinator for the on boarding of a new book of business, doubling the customer base and asset portfolio
Brenda Porter Sleep SolutionsSleep Consultant
Mar. 2019 - Mar. 2019
CignaGovernance Lead
Oct. 2018 - Mar. 2019Glasgow, United KingdomResponsibilities and deliverables include:
Managing a team to set up governance and controls for the largest CIGNA program undertaken. Definition and delivery of key processes, supporting Project Managers and workstream leads in an Agile delivery approach. Member of the PMO Leadership team. - Oversight of PMO Governance team to maintain key SLAs and Quality Standards for all Controls and Meetings management. Supporting a hybrid Agiile delivery approach, working alongside Deloitte as Systems Integration Partners
- Secretary to Executive meetings - Management and development of PMO analysts (all performing to expectation or above)
CapcoSenior Consultant
Jul. 2018 - Oct. 2018Edinburgh/ GlasgowWorking on Client site to set up and manage Governance and Controls for a high profile migration project in the Far East - Initiate governance structure and meeting requirements, define Terms of Reference, engage key stakeholders and attendees.
- Drafted and delivered governance and controls processes for RAID management, Change Control and dependency management. Managed project artefacts.
RBSPMO Lead
May. 2017 - Jun. 2018Edinburgh, United KingdomResponsibilities and deliverables include:
Setting up Programme Office function for the Programme, including governance structures, processes and operating rhythm
§ Manage Financial tracking, forecasting and the resource profile for the Programme
§ Transfer of activity from manual tracking and reporting to the standard RBS Project Management Tool, Planview. Upskilling across the Programme to ensure the tool is used appropriately and consistently. Responsible for quality assurance and reporting.
RBS - Williams and Glynn ProgrammeSenior Programme Office Analyst
Jun. 2016 - Sep. 2016Edinburgh, United KingdomResponsibilities and deliverables include:
Ownership of Delivery Board meeting – Quality Assurance of Delivery Board pack, secretary to the meeting and accurate representation through minutes, actions and upstream reporting
Accountability for content and quality of Risk and Issue Management across the Programme. Working collaboratively with Project and Programme Managers and other PMO teams across the Business.
Upstream Reporting and Senior Stakeholder briefing, including assurance of Project inputs, sign off from Senior Stakeholders and submission to Senior Governance Forums.
Tesco BankPMO Analyst
Oct. 2015 - Jun. 2016Edinburgh, United KingdomResponsibilities and deliverables include:
Supporting the team from very early on in its journey of establishing PMO and disciplined Governance across the Programme
Training and upskilling a new team with no previous PMO experience
Developing a plan and an approach to get all Projects and Programmes properly managing governance and using the Project Management tools appropriately
Coaching and developing the team to appropriately support Boards, Committees and Programme Managers through appropriate, accurate and quality assured reporting and analytics.
Lloyds Banking GroupProgramme Office Analyst
Apr. 2015 - Oct. 2015Edinburgh, United KingdomResponsibilities and deliverables include:
Responsibility for all PMO activity for ePayments Portfolio – excellent working relationships built with other PMO teams and all Project Managers
Stepped into role as Lead PMO to cover holidays
Managed and chaired Delivery Working Group Meetings
Challenge, analysis and reporting of Risks, Issues and Dependencies for all Global Payments Portfolio
Secretary to the Global Payments Transformation Delivery Committee.
Royal Bank of ScotlandProgamme Office Manager, Williams and Glynn
Jan. 2015 - Apr. 2015Edinburgh, United KingdomResponsibilities and deliverables include:
Create productive relationships with Workstream leads and Programme Managers
Build and Quality Assurance of Delivery Board pack and monthly upstream reporting
Challenge, analysis and reporting of Risks, Issues and Dependencies. Management of Change Control process
Secretary to the Implementation Delivery Board as required.
Royal Bank of ScotlandExecutive Assistant to MD
Oct. 2010 - Mar. 2015Edinburgh, United KingdomResponsibilities and deliverables include:
Drafted and agreed objectives for the business, working closely with all business and functional partners
Proposed, implemented and embedded a Management Dashboard to drive challenge, discussion and basis for performance reviews. Managed relationships with our specialist partners, ensuring performance meets expectation, providing guidance, feedback and support where required.
Deputised for the secretary of the Business and Commercial Executive Board as required with excellent feedback. Completed review of all papers and created thorough briefing packs for the MD ahead of Executive Board meetings. Ownership of all MD actions and inputs
First point of contact for non BAU activity, including staff initiatives, Group Internal Audit activity, staff queries and projects.
Managed Executive Customer Complaints on behalf of MD
Delivered events to bring together the top 60 leaders in the business
Created all MD presentations as required, both internal and external.
Royal Bank of ScotlandSenior Strategic Analyst
Aug. 2009 - Oct. 2010Edinburgh, United KingdomResponsibilities and deliverables included:
Secretary to the Strategy Leadership Team. Proposed, implemented and embedded a Management Dashboard for the Leadership Team, ensured compliance through close relationships with our Functional Business Partners. Produced weekly briefing packs for the Director’s one to one sessions with Executive Business Partners
Provided guidance and input to the Business Management Team for the Strategy Function communications plan and associated activities.
Managed a continuous improvement project team to develop several tools to facilitate knowledge share and communications across the Strategy Team, including proposal, design, build, and implementation of the Strategy Function SharePoint site.
Royal Bank of ScotlandSenior Programme Office Analyst
Mar. 2007 - Aug. 2009Edinburgh, United KingdomResponsibilities and deliverables, in addition to those of an Analyst, included:
Ownership of the Group Programme Delivery Board agenda, providing assurance of meeting logistics and preparing meeting minutes of consistently high quality. Developed strong relationships with senior level executives and their team to ensure papers were timely and of required standard and to verify all assigned actions were updated and closed off as appropriate. Planned, initiated and co-ordinated a download of meeting outputs to communicate key information and decisions to stakeholders across the Group immediately following the meeting, removing lag time of minutes circulation.
Developed, syndicated and communicated Group policy documents for the Governance of the portfolio.
Coached and managed the workload of new and junior members of the Programme Office.
Attended a Business Services Excellence Dinner for my contribution to the improvement of staff engagement across Group Business Improvement.
Royal Bank of ScotlandProgramme Office Analyst
Oct. 2004 - Mar. 2007Edinburgh, United KingdomResponsibilities and deliverables included:
Subject matter expert for Project Reporting, Risk, Issue and Dependency Management for the Group Value Programme. Internal audit and quality management of all Risks and Issues. Champion for continuous improvement and communication of best practice across the Division.
Standard Life Assurance CompanyMortgage Endowments Complaints Representative
Apr. 2003 - Oct. 2004Edinburgh, United Kingdom Senior advisor within the Settlements / Customer Information Team.
Provision of cover for team manager as required.
Resolution of customer concerns and complaints (both written and verbal) on behalf of the CEO.
University of StrathclydeResearch Assistant/ Speech and Language Therapy Assistant
Mar. 2002 - Apr. 2003Glasgow, United Kingdom Study to establish and recommend the most effective delivery of Speech Therapy to children in mainstream school (cost/quality/access) and the benefits of Therapists versus Language Assistants.
Involved in Project design (from inception), participant liaison and therapy material selection.
Provided end of project reports for individual participants and presented feedback to all stakeholders.
Intch is a Professional Networking App for the Future of WorkSee more people like Brenda on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
536877 people
16
SHEQ & Training Coordinator @ M Group Telecom
16
Project Manager @ Vodafone
24
Freelance Consultant, Coach and Creative Writer
88087 people
16
SHEQ & Training Coordinator @ M Group Telecom
16
Project Manager @ Vodafone
24
Freelance Consultant, Coach and Creative Writer