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Work Background
Republika InteractiveSenior Account Manager
Oct. 2021 - May. 2024Bucharest, Romania- Managing brands, creating and maintaining a strong relationship based on trust and on the delivery of high quality service.
- Day to day contact with clients
- Coordination between internal departments (Creative, Development, Strategy, Project Management, etc)
- Overall planning, crisis management and resources management
- Maintaining and growing a strong relationship with clients and stakeholders
- Manage tasks through specific production platforms
- Handling all aspects of client campaigns from planning through to delivery
- Managing and monitoring timelines and deadlines, set realistic client expectations; proactively monitor and investigate delays. Prioritizing tasks according to client's needs.
- Identifying problems and finding appropriate solutions. - Identifying potential risks and proactively find solutions.
- Clear understanding of brand and guidelines
- Monthly reporting following client's KPIs and proposing improvements (platforms, campaigns, email marketing)
Digital Star RomaniaProject Manager
Sep. 2015 - Oct. 2021Bucharest, RomaniaResponsible for managing projects, creating and maintaining a strong relationship based on trust and on the delivery of high quality service both with the client, stakeholders and internal team. - Scope definition, detailed project planning, vendor management, budget management, building and managing teams and stakeholder management
- Day to day contact with clients
- Coordination between internal departments (Creative, Development, Strategy, Project Management, etc)
- Overall planning, crisis management and resources management
- Maintaining and growing a strong realtionship with clients and stakeholders
- Monitoring all aspects of client campaigns from planning through to delivery
- Managing and monitoring timelines and deadlines, set realistic client expectations; proactively monitor and investigate delays
- Progress reporting and risk/issue management
- Clear understanding of brand and guidelines
- Monthly reporting following client's KPIs and proposing emprovements (platforms, campaigns, email marketing)
- Updateing daily or upon request client's platforms
Digital Star RomaniaAccount Manager
Jan. 2010 - Aug. 2015Bucharest, RomaniaManaging brands, creating and maintaining a strong relationship based on trust and on the delivery of high quality service. - Day to day contact with clients
- Coordination between internal departments (Creative, Development, Strategy, Project Management, etc)
- Overall planning, crisis management and resources management
- Maintaining and growing a strong realtionship with clients and stakeholders
- Manage tasks through specific production platforms
- Handling all aspects of client campaigns from planning through to delivery
- Managing and monitoring timelines and deadlines, set realistic client expectations; proactively monitor and investigate delays. Prioritizing tasks according to client's needs.
- Identifying problems and finding appropriate solutions. - Identifying potential risks and proactively find solutions.
- Clear understanding of brand and guidelines
- Monthly reporting following client's KPIs and proposing emprovements (platforms, campaigns, email marketing)
EmblemAccount Manager
Mar. 2006 - Jan. 2010Bucharest, RomaniaManaging brands and creating and maintaining a strong relationship with the client. - Day to day contact with clients
- Coordination between internal departments (Creative, Development, Strategy, Project Management, etc)
- Overall planning, crisis management and resources management
- Maintaining and growing a strong realtionship with clients and stakeholders
- Manage tasks through specific production platforms
- Handling all aspects of client campaigns from planning through to delivery
- Managing and monitoring timelines and deadlines, set realistic client expectations; proactively monitor and investigate delays. Prioritizing tasks according to client's needs.
- Identifying problems and finding appropriate solutions. - Identifying potential risks and proactively find solutions.
- Clear understanding of brand and guidelines
- Monthly reporting following client's KPIs and proposing emprovements (platforms, campaigns, email marketing)
MERCURY 360Promoter
Sep. 2002 - Mar. 2006In-depth knowledge of the product so as to be able to help the cusotmer choose the best option for their needs, answer questions about the product and the company, promote the qualities and benefits of the product and close direct sales.
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