HEI Hotels & ResortsConference Services Manager
Sep. 2022 - Jun. 2023Cambridge, Massachusetts, United States• Details all events of any size, displayed through accurate and informative Banquet Event Orders.
• Develops and maintain relationships with clients throughout event planning journey.
• Works productively about closely with Food & Beverage and Banquets departments, to ensure exemplary service, smooth set-ups and overall event success. • Prepare and review billing confidently and accurately with clients pre-event, event and post event. • Confidently provide suggestions to clients and asking for upsells in Catering and AV.