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Work Background
Rhode Island Office of Energy Resources Thermal Decarbonization Manager
Sep. 2023Providence, Rhode Island, United States
Energy New EnglandOperations Manager, Conservation
Jul. 2020 - Sep. 2023Mansfield, Massachusetts, United States
Energy New EnglandOperations Administrator
Jun. 2018 - Jul. 2020Foxborough, MA
Sam Brocato SalonDirector of Education
Apr. 2006 - Dec. 2017New York, New York• Designed, implemented, and built a two-year employee training program from the ground up for seven cutting and styling apprentices, wrote a training manual and diagrams, coordinated with upper management, and created educational strategies for a high-end salon on a team of 20. • Managed 65% of active salon staff, hired 50+ apprentices, conducted performance evaluations, provided remedial coaching, answered emergency questions from new stylists, and oversaw termination processes. • Designed 16 units for two-year apprentice training, which included seven blow dries, nine haircuts,
step-by-step demonstrations on mannequin heads and live models, specially targeted mini-units, and testing. • Provided haircuts, styling, and makeup services to 200+ elite clients per week generating up $2.4K in annual revenue per customer, which included servicing celebrities and performing 10-12 high-quality hair and makeup services per day. • Created and executed haircuts and makeup services for magazines, TV commercials, and style blogs, including a Macy’s commercial, Glamour Magazine, a Kohl’s catalog, Refinery 29, and Style Me Pretty. • Sold and explained retail products to customers from a catalogue of 52 products, achieved 5-7% increases in sales growth per year, and generated $80K-$110K in revenue per year. • Streamlined the apprentice audition process by replacing two-hour auditions with a 30-minute blow dry evaluation, which reduced the time needed to vet prospective employees by over 50%. • Delivered instructional hairstyling presentations at client education events with 35-40 attendees. • Oversaw the development of a liaison team and formal process to moderate issues between workers and management in response to low-morale. • Received promotions from Apprentice in July 2008, Educator in January 2010, and Co-Director of Education in March 2013.
New Bedford Standard-TimesGeneral Assignment Reporter
Jan. 2003 - Jan. 2004New Bedford, MA• Covered the town of Westport and commercial fishing in New Bedford area for a daily newspaper, wrote 200-1K word daily and feature stories on regional regulatory meetings, changes to federal law, industry profiles, events, local government, disputes, culture, elections, and major incidents. • Established and cultivated relationships with 50+ experts in local government and industries and off-the-record sources and revitalized the paper’s relationship with the local fishing community. • Conducted research utilizing online resources, newspaper and public archives, and sources to develop and verify stories. • Attended weekly school committee and town council meetings to maintain a knowledge of local events.
The Inquirer and MirrorGeneral Assignment Reporter
Aug. 2001 - Oct. 2002Nantucket, MA• Covered events, local governments, incidents, crime rates, business, and community trends for the paper-of-record of Nantucket Island, composed up to ten 750-word stories per week including every front-page story and the arts and lifestyle section, and received an official recognition for exceptional performance.
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