GroundworksSales Manager/General Manager
Jan. 2020 - Jan. 2022Colorado Springs, Colorado AreaPresiding over the day-to-day operational and financial functions of the Grand Junction branch, assuming full P&L responsibility.
Heading sales and business development, orchestrating impactful sales strategies, and delivering a 114% YoY increase. Researching, identifying, and onboarding new local subcontractors, unlocking additional operational capabilities and establishing additional revenue streams.
Introducing new processes while streamlining existing workflows, boosting YoY production by 67%.
Maintaining open lines of communication with the clientele, gathering and assessing feedback data to identify service gaps develop corrective measures, and accelerate improvement.
Providing ongoing training, guidance, and support to team members, empowering staff to strive to maximize quality and productivity while maintaining commitment to exceeding customer expectations.