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Work Background
Northrop GrummanHuman Systems Integration Manager
Jun. 2021• Optimize user interface designs by integrating ergonomic principles and human factors engineering, leading to an increase in user satisfaction ratings.
• Evaluate the usability of existing products while applying standards related to safety, reliability, comfort, and efficiency; identify potential problem areas that could be improved upon for enhanced performance.
• Compile detailed test reports based on data collected from product evaluations using specialized behavioral assessment software tools; effectively reduced time-to-market for new products by 3 months on average compared with previous years’ launch timelines.
• Conduct in-depth research into consumer behavior patterns relating to product usage & design preferences, which increased sales revenue.
• Lead an interdisciplinary team of 22 Human Factors Engineers (HFEs) and User Experience Designers/Researchers to achieve major program milestones.
• Report on financial status to immediate Director and functional leadership.
• Track objectives to report on successes/blockers to leadership.
• Mentor engineers on HFE/UX tools and practices.
• Determine UX research strategies that align with the program roadmap and priorities.
• Work with product managers, designers, and developers to integrate research findings into products.
• Chair for the Human Systems Integration Working Groups (HSIWG) where technical challenges are reviewed and adjudicated with our government customer and cross-functional Integrated Product Teams (IPTs). Key Accomplishments:
• Led development of standardized verification methods for MIL-STD-1472 human engineering compliance, resulting in 30% faster assessment times.
• Implemented Agile methodology and collaboration tools that successfully coordinated a team that grew from 5 to 15 members in 6 months.
• Created comprehensive Human Factors Engineering (HFE) checklists and workflows that increased design review consistency by 40% across projects.
Northrop GrummanSenior Principal Human Factors Engineer
Aug. 2020 - Jun. 2021• Led comprehensive design reviews of aerospace facilities and vehicles, ensuring 100% compliance with MIL-STD-1472G maintainability and operability standards.
• Evaluated and validated Human Systems Integration (HSI) Contract Data Requirements Lists (CDRLs), maintaining strict adherence to contractual requirements.
• Performed detailed CAD model assessments and human modeling analyses to optimize system maintainability, resulting in a 25% reduction in maintenance time estimates.
• Established effective collaboration with the Integrated Product Team (IPT) leads to incorporate end-user feedback, achieving a 90% user acceptance rate in design reviews.
• Developed and executed a mentorship program for junior Human Factors Engineers, resulting in 40% faster onboarding and improved work quality through structured delegation, continuous feedback, and quality control processes. Key Accomplishments:
• Initiated, organized, and led a user study to provide data-driven feedback to the team designing the Operator’s Console.
• Developed MIL-STD-1472G compliance plan by working with Systems Engineering Leads to determine the “get to green” plan.
• Developed HSI Test Approach based on experience as an HFE test engineer and discussions with the test team.
Sikorsky AircraftSenior Human Factors Engineer
Feb. 2014 - Jul. 2020Huntsville, Alabama• Promoted to Crew Systems Integration Lead for a major program following a series of successful test events. As a flight test engineer, was able to participate and lead all levels of evaluation. For cockpit and cabin lighting tests, this included taking objective luminance measurements and working with operators to assess day/night readability and Night Vision Imaging System (NVIS) compatibility, both on the ground and in flight.
• Assessed crew workload by creating a mission scenario and facilitating, throughout multiple flights, the collection of Bedford Workload ratings across all mission tasks.
• Conducted emergency egress evaluations with multiple crews.
• Managed the delivery of contract deliverables ensuring compliance with Pilot Vehicle Interface, Lighting, Emergency Egress, and Crew Station Geometry Requirements. Continuingly, worked independently with other IPTs to solve technical and design issues.
• Functioned as a technical lead for two engineers. Work closely with software development teams for capabilities upgrades and mission planning. Key Accomplishments:
• Executed ground and flight tests that were the culmination of many years of design work, on schedule and under budget.
• Earned the “Encore Award” for dedication to the program and playing an instrumental role in the completion of all test events.
• Recognized as an expert in the design and integration of NVIS compatible aircraft lighting systems.
State FarmUser Centered Design Researcher
Jun. 2013 - Feb. 2014Bloomington/Normal, Illinois AreaAs a User Experience researcher consulting for State Farm, responsibilities included conducting user-centered research (e.g., user and task analysis, conceptual design, iterative usability testing, and assessment usability testing) to guide the design, selection, and refinement of products and processes throughout the product development lifecycle.
Caterpillar Inc.Advanced Design Engineer
May. 2012 - Apr. 2013Peoria, IllinoisFunctioned as a Human Factors Consultant for Caterpillar. Conducted usability testing to evaluate next generation LCD Displays. Documented findings from usability tests and presented data to stakeholders. Applied human factors principles to design intuitive user interfaces. Designed graphical components of displays consistent with the Caterpillar user experience strategy while adhering to human factors principles. Conducted ergonomic evaluations of next generation technologies. • Sought opportunities to work directly with operators to gather accurate display interface requirements.
• Worked with software engineers to streamline the delivery process of user interface designs.
• Used feedback from operators to deliver LCD screen layouts that were rated as “Excellent” by users.
• Conducted requirements gathering exercises to clearly define the needs of LCD displays in heavy machinery.
• Consulted on the construction of surveys for focus group testing and interpreted results.
Embry-Riddle Aeronautical UniversityHuman Factors Research Assistant
Dec. 2010 - Oct. 2012Daytona Beach, Florida AreaResearched human factors literature on 4-Dimension displays, temporal guidance, and Trajectory-Based Operations. Completed a literature review highlighting human factors issues related to aviation displays and the next generation of air traffic management. Assisted in the development of high-level requirements. Served as a consultant for software engineers, providing guidance for the presentation of information on a 4-D display prototype. Developed instruction materials to be used in air traffic management courses.
Embry-Riddle Aeronautical UniversityResearch Assistant
Aug. 2008 - Dec. 2008The effectiveness of using computer simulation to improve aircraft evacuation in transport category aircraft was researched.
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