NEASADispute Resolution Specialist
Aug. 2020 - Apr. 2021Pretoria, Gauteng, South AfricaIn my role as a Dispute Resolution Specialist at NEASA, I specialized in advising employers on labor-related matters. Key responsibilities included: Providing guidance to employers on policies, hearings, and processes to ensure compliance and effective workforce management. Chairing disciplinary hearings by objectively evaluating the evidence, hearing parties’ versions, and determining outcomes regarding employee conduct. Representing employers in proceedings at the CCMA and Bargaining Councils, including conciliations and arbitrations, to resolve disputes efficiently and effectively. This role honed my skills in critical thinking, conflict resolution, and delivering fair, balanced decisions in high-stakes environments.