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Work Background
Spear EducationContent Administrator
Aug. 2020Scottsdale, Arizona, United StatesEnsure all virtual events are set up correctly based on their needs.
Communicate to all relevant parties and departments.
Coordinate marketing links, collateral, "handouts".
Update documentation, CRM, marketing tool(s) and other departments.
Send out post-event course surveys
Spear EducationEvent Service Liaison
Jan. 2020 - Apr. 2020Scottsdale, Arizona, United StatesInterface with vendors, faculty, clients and other departments, in the new expansion of the Events department. Streamline processes, and introduce now workflows and technologies, to add measurable reporting and identify ways to save money and improve the efficiency of an established department with a proven track record to deliver the highest quality, dental education in the industry.
Spear EducationProcurement Manager
Mar. 2018 - Dec. 2019Scottsdale, AZCreated and managed new policies and systems for travel and expense, vendor relations, contract management, and purchasing.
Coordinated departmental spending to reduce costs and improve or add reporting.
Spear EducationData Governance & Operations Lead
Nov. 2016 - Mar. 2018Created and managed mobile app beta testing for new practice management product.
Coordinated with Joint Development Partners and development team through beta and alpha testing. Created and managed new service desk to facilitate onboarding new clients with the application and troubleshoot technical issues.
Established portal, policies, and documentation for HIPAA compliance and directed HIPAA-related requirements.
Spear EducationDirector Of Operations
Oct. 2006 - Oct. 2016Scottsdale, AZAs AV Technician, I coordinated the installation of audio visual systems and oversaw the completion of a new 47,000 sq. ft. dental education facility. This role grew and as the Technical Operations Manager, I continued to manage audio visual needs, and created a new clinical department, all to facilitate hand-on workshops and faculty dental practice. As the Director, I managed a team who facilitated audio visual, and clinical departments for hands-on workshops and seminars. Managed tenant needs for facility operations in coordination with landlord maintenance and janitorial teams. This eventually became a new department I created and managed.
Developed tenant improvement in coordination with executive leadership and architects to fulfill growing human capital needs. Usable space grew from 47K sq. ft. to 100K sq. ft. with various projects from office space, a fitness center, and a recording studio. The clinic was also rebuilt with new finishes 3 times under my guidance.
Created and managed a new IT department to separate from our parent company. Created and managed a new dental model fulfillment and shipping department to facilitate study club materials requests.
Mercer AdvisorsTechnical Consultant
Oct. 2006 - Jun. 2008Scottsdale, AZ
AMERICAN AUDIO VISUAL CENTERSales Director
Feb. 2004 - Oct. 2006Scottsdale, Arizona, United StatesAudio Visual Sales for conferences and events at the Sheraton Wild Horse Pass Resort & Spa
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