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Network Power<100 people
Roles
✔️100%
IT
🐦100%
Design
🧨100%
Consulting
Geos
🇺🇸50%
United States
Work Background
Customer Marketing Manager
Mr. Dan’s Plumbing, Heating, & CoolingCustomer Marketing Manager
Jun. 2024 - Nov. 2024United States, OxfordAssisted in developing comprehensive marketing strategies to increase customer engagement. Executed data-driven campaigns, resulting in a boost in customer retention and a measurable improvement in brand loyalty. Conducted in-depth market research and competitor analysis, identifying key growth opportunities that revealed potential expansion of the client base.
Director of Operations and Marketing
Really Real Real EstateDirector of Operations and Marketing
Jan. 2020 - May. 2024Oxford, Alabama, United StatesDeveloped and executed integrated marketing and operations strategies that drove a large increase in brand visibility and positioned the company as a local market leader in the real estate sector. Spearheaded comprehensive marketing campaigns, enhancing market penetration and contributing to year-over-year growth in agent/client acquisition. Optimized operational workflows, reducing inefficiencies while managing simultaneous marketing initiatives to sustain growth. Created and maintained brand consistency across 4+ channels, leveraging data-driven insights to refine strategies, resulting in a boost in customer engagement. Directed strategic campaigns that increased social media reach, contributing to higher lead generation and brand awareness.
QA Technician
New Flyer of America QA Technician
Aug. 2017 - Jan. 2020Anniston, Alabama AreaResolved vendor nonconformance issues by implementing corrective actions, reducing defect rates and ensuring compliance with quality standards. Conducted comprehensive inspections of motor coaches, leveraging in-depth mechanical knowledge to identify and address quality issues, improving operational efficiency. Trained fellow quality assurance technicians on QA processes, enhancing team proficiency and reducing inspection time. Monitored quality control metrics, driving the adherence rate to company and industry quality standards.
Marketing Associate
The Supply Room, Inc.Marketing Associate
Oct. 2015 - Feb. 2017Oxford, ALLaunched the company’s first social media marketing campaigns, creating and standardizing content across multiple profiles, which increased brand awareness within the first year. Managed and optimized the Amazon storefront, including product listings, shipping logistics, and customer service, resulting in an increase in e-commerce revenue. Streamlined product listing processes on Amazon, reducing order processing time and improving customer satisfaction ratings. Developed marketing materials aligned with brand goals, directly contributing to an increase in customer acquisition rates.
Assistant Unit Director
Bojangles' Restaurants, Inc.Assistant Unit Director
Dec. 2014 - Nov. 2015Oxford, Alabama
Assistant Manager
Jack's Family Restaurants, Inc.Assistant Manager
Jun. 2011 - Feb. 2015

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