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Work Background
Full Sail UniversityGraduate Success Team Member
Jul. 2024United States
Full Sail UniversityAdmissions Guide
Nov. 2023 - Aug. 2024Winter Park, Florida, United States● Conducted compliant and customer-service-oriented interviews with prospective students, leading to a recommendation for enrollment of strong candidates.
● Effectively communicate information about educational programs, expected outcomes, student services, and financial considerations to potential students, parents, and internal/external clients, ensuring compliance rate and contributing to increased enrollment numbers.
● Proactively inquired with and followed up on prospective students regarding the verification and discovery phases.
Platinum FundraisingFundraising Specialist
Mar. 2022 - Oct. 2023United States● Played a key role in assisting team members with goal setting and creating actionable plans, yielding a 21% improvement in goal achievement across the team.
● Achieved recognition as the top sales team member, consistently exceeding closing and card sales targets, demonstrating a high level of sales proficiency and contributing to the team's overall success.
● Maintained a high level of productivity by smiling and dialing over 180 calls daily, showcasing dedication and efficiency in reaching out to prospects.
Evan Shields for Florida State HouseSpecial Project Coordinator
Aug. 2021 - Jun. 2022Miami, FL ● Formulated and executed a comprehensive budget for the Field program, achieving 13% a cost reduction while maintaining high-quality activities.
● Orchestrated and directed a robust grassroots, ground, and voter contact organization, resulting in a 24% increase in campaign outreach and engagement.
● Achieved a 16% increase in precision targeting, optimizing resources for maximum impact through an “on the ground” field program. ● Analyzed daily canvassing results, contributing to a 7% increase in data-driven insights for strategic decision-making.
Campaign to Re-elect Cindy Polo HD 103Deputy Campaign Manager
Sep. 2020 - Dec. 2020Miami-Fort Lauderdale Area● Directed and managed all meetings and candidate training, leading to a 19% improvement in participant engagement and knowledge retention.
● Collaborated directly with vendors and graphic design teams to create marketing materials, resulting in a 22% increase in the campaign's visual appeal and brand consistency.
● Managed and curated content across social media platforms, achieving a 29% increase in online followers and community engagement during the campaign period.
● Led field operations, organizing highly successful Days of Action with endorsement sponsors, contributing to a boost in campaign visibility and community engagement.
Florida House of RepresentativesDistrict Secretary for State Representative Cindy Poli
Sep. 2019 - Sep. 2020Miami, Florida, United States● Efficiently managed OPS staff and interns, optimizing team productivity by strategically assigning and distributing duties as needed, leading to a 24% improvement in task completion rates.
● Orchestrated seamless coordination of all district meetings, activities, and events, ensuring timely execution and fostering a collaborative environment.
● Oversaw and maintained district expense accounts, preparing accurate and timely financial reports, resulting in improved financial transparency and accountability.
AcostaOutside Sales Representative
Sep. 2018 - Mar. 2022Miami, Florida● Successfully managed key accounts including Bell Brands, Bolthouse Farms, and Sabra as the North Miami Account Manager, consistently exceeding sales targets and achieving a 12% increase in revenue
● Presented compelling promotional activities to store buyers, effectively securing orders and negotiating off-shelf displays, contributing to a 20% improvement in product visibility and sales.
● Conducted regular assessments of distribution channels for existing items, ensuring optimal product availability and visibility in stores, resulting in a 95% fulfillment rate.
Campaign to Elect Cindy Polo for HD 103Campaign Coordinator
Mar. 2018 - Nov. 2018Miami-Dade County, Florida, United States● Spearheaded and led the campaign, forming and managing a highly effective team, yielding a 14% increase in overall campaign productivity.
● Developed and maintained the campaign budget, demonstrating financial acumen and fiscal responsibility, yielding a 17% cost-efficiency improvement.
● Collaborated directly with vendors and the graphic design team to create compelling marketing materials, maintaining brand consistency and achieving an increase in visual appeal and campaign effectiveness.
Advanced Recovery Systems, LLCMarketing Coordinator/ Office Manager
Aug. 2016 - Aug. 2018Winter Park, Florida● Oversaw call center building logistics, resolving concerns with building owners, resulting in an 8% decrease in downtime and a 16% improvement in overall operational efficiency.
● Executed diverse responsibilities in collaboration with the VP of Business Development and Branding and the VP of Admissions, resulting in a 15% increase in overall departmental efficiency.
● Negotiated vendor contracts, realizing an 11% cost savings on collateral items production while ensuring timely delivery and maintaining high-quality standards.
● Coordinated conference arrangements for business development representatives, leading to an improvement in representative productivity and an increase in successful lead generation.
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