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Work Background
Technical Writer
Yolo GroupTechnical Writer
Jul. 2024Tallinn, Harjumaa, Estonia
Business/ IT Analyst
Helmes - Software Development CompanyBusiness/ IT Analyst
Oct. 2023 - Feb. 2024•Proficient in gathering, documenting, and validating requirements from stakeholders to ensure alignment with business goals. •Demonstrated ability to collaborate with cross-functional teams to deliver solutions that meet both technical and business requirements.
Scrum Master
Swedbank EstoniaScrum Master
Mar. 2023 - Oct. 2023
International Involvement Coordinator
BEST-EstoniaInternational Involvement Coordinator
Jul. 2022 - Jun. 2023• Establishing a development plan of international activity. • Continuous cooperation with organisation's president. • Introducing international opportunities to members of the organisation.
Junior IT Business Analyst
Swedbank EstoniaJunior IT Business Analyst
Apr. 2022 - Mar. 2023Tallinn, Harjumaa, Estonia• Performing requirements analysis. • Ensuring solutions meet business needs and requirements. • Performing user acceptance testing. • Effectively communicating your insights and plans to cross-functional team members and management.
Junior Specialist in Letter Correspondence team
Swedbank EstoniaJunior Specialist in Letter Correspondence team
Aug. 2021 - Apr. 2022• Acknowledged and resolved customer complaints. • Was aware of our products inside and out so that you can answer questions. • Maintained a positive, empathetic, and professional attitude toward customers at all times.
Summer Intern
Swedbank EstoniaSummer Intern
May. 2021 - Aug. 2021Tallinn, Harjumaa, Estonia
Public Relations Manager
EnginaatorPublic Relations Manager
Mar. 2021 - Nov. 2021Tallinn, Harjumaa, Estonia• Deployed successful marketing campaigns for the event. • Developed strategies and tactics to boost the competition’s reputation and drive qualified traffic. • Managed and approved marketing materials, from website banners to hard copy brochures.
Sales Intern
OmnivaSales Intern
Jun. 2020 - Aug. 2020Estonia• Researched and generated lists of potential customers. • Helped to develop client relationships and retain existing accounts. • Learned and applied sales and marketing techniques.

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Expertise in Technical Writing & Requirement Analysis
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