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Work Background
Pacific Gas and Electric CompanyNuclear Procurement Specialist
Aug. 2024Avila Beach, California, United States
ExpeditorsCorporate Account Manager & Global AR Program Manager
Jul. 2020 - Mar. 2024San Francisco Bay Area• Managed both the strategic and tactical aspects of Expeditors’ relationship with senior leaders in each of the customer’s 8 business units, half of whom were located internationally, through measuring progress against agreed upon Key Performance Indicators.
• Prepared and won bids for new business from Australia, Southeast Asia, North America, and Europe, utilizing CRM software to assess scope, define objectives and key results, and keep all stakeholders appraised of status updates.
• Lead a global customer’s international logistics shift from primarily air cargo based to sea vessel utilization, successfully converting a business unit from 80% air cargo and 20% ocean cargo to 25% air and 75% ocean, creating thousands in cost savings per shipment. • Drove both business retention and development though bi-weekly customer meetings to better grasp the challenges facing their supply chains and looping in subject matter experts within Expeditors to provide feedback, ideas, and offer services.
• Oversaw all pricing, invoicing, and receivables for Expeditors and its largest global customer, a major player in the areas of internet access, cloud computing, data center operation, server production, and artificial intelligence.
• Automated Expeditors’ rate updating process and created invoicing tools for seamless transactional billing, supporting a 55% increase in invoices cycle time to being paid within two weeks instead of four, and removing the need for human review.
• Presented bi-weekly as a subject matter expert to a group of cross-functional stakeholders including internal leadership, customer finance contacts, and freight payment center to highlight areas where support was needed to decrease exceptions and increase payment authorization.
• Cross collaborated with customer’s software development team to ensure Expeditors pricing data would flow seamlessly into the in-house Transportation Management System the customer was building.
ExpeditorsManagement Trainee
Jun. 2019 - Jul. 2020• Selected as one of 14 members, out of a pool of over 120 North American applicants, for a one-year management acceleration program designed to identify and develop future leaders of the company.
• Contributed as a member of the project management team onboarding a multi-modal, cross-dock operation from North America to China for an automotive customer expanding in Asia, which became the largest monthly revenue contributor to the department.
• Grew a cross-dock program with SOP creation, EDI training, and onboarding a team of 4 to over 12 FTEs as the business expanded. • Communicated the evolving needs of the customer’s scanning software requirements with our warehouse operations to maintain visibility on their supply chain at our two warehouse locations.
• Volunteered as liaison between our operations and accounting teams to address and resolve accumulated bad debt with compassion and an eye to process improvement when conducting business reviews with our vendors, employees, and customers. • Designed a billing calculator to minimize errors on future invoicing and trained all internal stakeholders on its usage, demonstrating how this tool would benefit them and improve the accurate and timely closure of accounts payable and receivable. • Managed accounts payable to our service providers.
ExpeditorsPricing Analyst
Mar. 2018 - Jun. 2019San Francisco Bay Area• Pricing Analyst for ocean cargo entering and exiting Northern California, Nevada, and Southern Oregon
• Responsible for tracking and adjusting rates in place with our partners in East Asia, South Asia, Europe, the Middle East, and Latin America through utilization of the Quote-to-Cash lifecycle and pricing management software to profitably and competitively price ocean cargo.
• Managed filings with the Federal Maritime Commission on behalf of the branch.
• Point of contact for contract and bid management.
Federal Reserve Bank of San FranciscoAudit Intern
Jun. 2017 - Sep. 2017San Francisco Bay Area• Built the 12th District’s presentation on the 2018 Operational Risks for the Cash Product Office and System Cash Services, which was used at the Annual Conference of General Auditors
• Met with the managers of the Audit Department regularly to prepare and submit the Annual System Audit Plan
• Mapped differences between our District and System Audit planning tools in order to document the requirements for the creation of a new reporting tool • Led a team of interns to create a more comprehensive onboarding handbook for future interns and delivered the product to the internship program leadership
• Completed courses on Anti-Money Laundering & Counter Financing of Terrorism, Internal Control and Audits in Banks, Cyber Crime & Malware, and Blockchain & Digital Currency
Greater Sacramento Economic CouncilBusiness Development Intern
Dec. 2016 - Jun. 2017Sacramento, California Area• Conducted research on emerging markets in Northern California
• Hosted executives interested in relocating to the region, and led them on tours of the area to meet local officials, venture capital, and real estate professionals
• Engaged in cold outreach to site selection firms and corporations with expiring leases
Noetic GroupDefense Research Intern
Jun. 2016 - Aug. 2016Washington D.C. Metro Area• Evaluated the history of and private sector alternatives to government defense projects
• Researched and briefed executives on trends in Blockchain and Cryptocurrency
• Provided research on terror activity in Southeast Asia and Latin America
• Researched and edited work on policing in post-conflict environments
California State AssemblyCapitol Office Intern for Assemblyman Katcho Achadjian
Jan. 2016 - May. 2016Sacramento, California Area• Served as a constituent liaison with other state agencies including the Division of Oil, Gas, and Geothermal Resources within the California Department of Conservation
• Assisted in networking events hosted by groups including the Armenian Legislative Caucus and the California Beer and Beverage Distributors • Provided analysis and input on bills, and selected bills for co-authorship
• Authored speeches and talking points • Organized the legislative database and tracked legislation support
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