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Work Background
Sonic AutomotiveSenior Business Analyst
Sep. 2022United States
Hilton WorldwidePlatform Engineer
May. 2019 - Nov. 2021Collaborates with external software providers through a rigorous and formal evaluation process to approve vendors to market and sell their software solutions across globally located Hilton Hotels and Resorts. Assumes responsibility for the design and implementation of the services and application. Accountable for examining the entire software development lifecycle, from requirements analysis to production, simultaneously handling requirements analysis, specification writing, collaboration with developers on design, testing, and documentation, release management, ongoing support, and continuous improvement. Communicates with a variety of technical teams, including interfaces, databases, and multiple application coding teams with the goal of delivering the right product to the customer on time and within budget in a multi-lingual environment. In charge of monitoring the progress of all solutions undergoing Technical Onboarding Certification. ● Recognized for achieving outstanding results in project management of a rigorous onboarding process including Cyber Security Risk, Global Privacy, Procurement, and Legal software solutions ● Demonstrates an exceptional working knowledge of the System Architecture and the affiliated use cases ● Responsible for maintaining SharePoint sites documenting the Approved Solutions for use in Hilton Properties, including the availability of current Solution Overviews and Technical Deployment documentation
XPO Logistics, Inc.Business Analyst
Nov. 2010 - Nov. 2016Hanahan, South Carolina, United StatesAnalyzed operational processes and requests for new and changed functionality Designed scalable and configurable software Developed software specifications and built use / test cases Worked with developers, architects, and other technical and business teams to test, evaluate, and refine functionality Planned, implemented, validated, and documented releases Performed ongoing support of operations
ModulantRequirements Analyst
Jun. 2008 - Nov. 2010Charleston, South Carolina, United StatesDeveloped software specifications by gathering and defining requirements from various operational groups Worked closely with Database Administrators, Architects, and Developers to test and develop software
Harrah'sSystems Analyst
Jun. 2005 - Oct. 2008Memphis, Tennessee, United StatesHarrah’s
NSA / Juice Plus+Manager of Programming
Oct. 2000 - Feb. 2005Memphis, Tennessee, United StatesJuice Plus
XeroxProject Manager
Feb. 1996 - Oct. 2000Memphis, Tennessee, United StatesXerox
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