Good Samaritan HospitalFront Office Specialist
Aug. 2015 - Feb. 2016Corvallis, Oregon AreaProvide confidential and understanding support for patients in the Mental Health Outpatient Clinic as they check in and out for appointments, schedule follow up appointments, confirm next day appointments, closing/opening the office and providing assistance for the providers as needed throughout the day. General paperwork including checking insurance, taking co-payments, filling records requests, requesting records, demographics updates, filing (both physical and digital), etc. Answer multi-line phone and take intakes (over the phone questionnaires for potential patients), schedule appointments over the phone, assist with medication requests/refills, calm patients in crisis and transfer calls as needed per each providers needs.