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Work Background
Virtual PeakerDirector of Revenue Operations
Apr. 2024
RevOps Co-opMember
Jan. 2024The RevOps Co-Op is a community built to serve its members through on-demand expertise, best practice content, educational opportunities, and networking events. All go-to-market operations professionals are welcome - from marketing to customer success and everything in between. Join us and grow as a RevOps Pro ๐
RevGeniusMember
Jan. 2024RevGenius is a group of revenue-generating sales and marketing professionals brought together to learn, share, support, and grow with each other. You can consider us your alt work family!
Anvyl: Supply Chain Relationship Management (SCRM)Director, Revenue Operations
Jan. 2021 - Sep. 2023New York City Metropolitan Area- Streamlined revenue tracking process, reducing time spent by 50% and increasing data accuracy by 95%.
- Developed and implemented sales analysis methods, resulting in 10% increase in revenue, 10% reduced churn, and 25% increase in qualified pipeline.
- Collaborated with cross-functional teams to develop and launch new pricing structures and sales strategies.
- Streamlined sales processes by implementing automation in Salesforce and various snap-on tools, leading to a 15% decrease in sales cycle time.
- Established measurable KPIs for sales team, resulting in a 20% increase in productivity and a 15% growth in revenue. *Tech stack admin: Salesforce, HubSpot, Vitally, Chorus, Salesloft, Outreach, Clearbit
*Managed SDR team, mentored future sales/marketing/revenue operations professionals
BlissfullyDirector of Revenue Operations
Oct. 2019 - Feb. 2020Greater New York City Area- Optimized net-new operations processes for Sales, Marketing, and Customer Experience, resulting in a 15% increase in revenue.
- Increased revenue growth by 40% by devising and implementing KPIs, OKRs, and commission plans for sales, renewals, and expansions. *Tech stack admin: HubSpot Sales Hub
Event FarmDirector of Revenue Operations
Feb. 2017 - Sep. 2019Washington D.C. Metro Area- Streamlined operations and alignment across Marketing, Sales, and Customer Experience, resulting in Event Farm's successful exit via acquisition by Membersuite.
- Implemented new forecasting and analytics system, reducing forecasting errors by 15% and improving decision-making for the company.
- Partner to CRO in Sales Management, GTM strategy, BoD reporting, due diligence throughout acquisition by Membersuite. *Tech stack admin: Salesforce, HubSpot, Pardot, Salesloft
*Managed SDR/BDR and Account Management teams
CodeScienceBusiness & Sales Development
Aug. 2016 - Feb. 2017Washington D.C. Metro AreaPartnered with VP Sales to successfully build out sales development program and achieve 50% increase in leads generated.
Tiny Goat StudioCo-founder, Head of Sales + Operations
Jul. 2012 - Jul. 2016Richmond, Virginia AreaTiny Goat was a consultancy focused on working with SMBs and Enterprise clients on web and app design, UI and UX. - Developed customized account management strategies, leading to a 25% increase in client retention and a 10% boost in revenue.
- Streamlined project management processes, resulting in a 25% decrease in production time.
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