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Work Background
JCPenneyOrder Fulfillment Specialist
Jul. 2023Atlanta, Georgia, United StatesEfficiently processed and fulfilled customer orders, ensuring timely and accurate packing, shipping, and in-store pickups.
Managed inventory levels and performed regular stock audits to ensure accuracy and availability.
Inspected products for quality control, identifying and addressing any defects or damage prior to shipping.
Coordinated the receiving and shipping of products, verifying all shipments against order documentation.
Provided exceptional customer service by resolving issues related to order discrepancies, shipping delays, and returns.
Maintained a clean, safe, and organized work environment, adhering to all safety guidelines and standard operating procedures.
Collaborated with cross-functional teams to meet order fulfillment goals and deliver high-quality service to customers.
Utilized warehouse management systems and order tracking software to streamline processes and improve efficiency.
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