Advara HeartCareEngagement Manager
Mar. 2020 - Sep. 2023Brisbane, Queensland, AustraliaLed stakeholder engagement and communication initiatives for Australia's largest cardiology provider, managing key relationships with healthcare professionals, advocacy groups, and government bodies to raise awareness in heart health services. ● Managed a team of 5 stakeholder engagement officers, providing mentorship, performance management, and support in executing communication strategies and community outreach programs.
● Built and maintained strong relationships with key advocacy groups like the Heart Foundation and Stroke Foundation, driving community awareness campaigns around heart disease and high-blood pressure prevention.
● Drove the largest national uptake of Coronary Artery Calcium Scoring Services by collaborating with GPs and specialists, and leading targeted engagement campaigns.
● Orchestrated multiple cardiology education conferences, coordinating speakers and content for 5 events attended by 50-120 participants, all of which achieved Net Promoter Scores (NPS) above 90%.
● Planned and executed community events, including the launch of new cardiology services, delivering targeted communication to GP groups, specialists, and hospitals to ensure awareness and uptake of new offerings.
● Designed and implemented community programs in collaboration with health bodies, including setting up high-blood pressure awareness campaigns at Health & Wellbeing Expos and other public venues.