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Work Background
ApptegaPrincipal, Operations People Business Partner
Dec. 2021Lead the development and execution of comprehensive HR strategies to enhance operational efficiency and deliver exceptional service at this Cybersecurity SaaS organization. Collaborate with senior leadership to align talent acquisition, retention, and engagement initiatives with business goals. Build and maintain strong employee relationships by proactively addressing concerns and fostering an inclusive, high-retention workplace culture. Ensure compliance with regulatory requirements while managing benefits programs and providing guidance on performance management and employee relations. Drive strategic staffing efforts by partnering with hiring managers to attract top talent and meet organizational needs. Design career pathing frameworks and professional growth opportunities to empower team members and support their development. Champion continuous learning by curating and implementing content for the company’s learning management system, fostering a culture of growth and innovation.
Key Accomplishments:
● Achieved increment in eNPS from 34 to 84, totaling 176% within six months.
● Slashed turnover by 71%.
● Introduced onboarding program along with core curriculum for all new hires.
● Expanded business capabilities by increasing headcount by 175% in a year.
Headed integration of HR and team into PE investment company, which further enhanced performance output.
● Designed and implemented performance management approach to drive individual/team outcomes as well as integrate performance management process and platform for enhanced performance output.
● Contribute to increasing engagement and retention by delivering compensation analysis, structure, best practices, and continuous improvement actions.
● Led implementation and oversaw all HR platforms such as HRIS, payroll, LMS, ATS, and engagement platform.
KissakiDirector of Human Resources and Recruiting
Sep. 2019 - Dec. 2020Greater New York City AreaEstablished HR department, functions and procedures for new, highly rated restaurant in NYC. Employee relations, policy development, recruiting, onboarding, staff training and benefits administration.
Big Drop IncDirector of Human Resources and Recruiting
Nov. 2018 - Dec. 2020New York, NYManage all facets of HR and recruiting including, but not limited to HRIS, Onboarding, Employee and Management Training, Employee communication, handbook and SOP development, PTO tracking and oversight, termination and LOA management, departmental planning, organization charts and federal and state compliance.
Saralux LLCHuman Resources Director
Jun. 2014 - Jan. 2022Greater New York City AreaHeaded HR functions for IT Consulting Company, while identifying and fulfilling operational needs by sourcing, recruiting, and on-boarding employees. Ensured availability of competent professionals by developing job descriptions and policies. Delivered oversight and leadership for all benefits and programs management along with travel and expense program/platform. Key Accomplishments: ● Introduced and oversaw employee orientation programs along with on/offboarding of team members.
● Formulated polices and handbooks to promote business vision and share best practices.
● Improved employee experience by drafting and producing monthly employee newsletter.
● Designed and implemented 360-degree performance management system, which increased performance output.
● Optimized new hire screening by integrating HRIS and ATS.
LabLynx, Inc. (LabLynx LIMS)Human Resources Director
Jul. 2011 - May. 2019Greater Atlanta AreaResponsible for the smooth and effective operation of human resources. Provide consultation to management on strategic staffing plans, compensation, benefits, training and development, budget as well as talent management. Develop employee and contractor handbooks and agreements; maintain ATS; full cycle recruitment, HIPAA Compliance Officer.
Talent KeyInterim/Fractional VP or Director of HR
Oct. 2009 - Jan. 2022Kansas City, MODelivered interim or fractional VP/Director of HR services, specialized in multiple key areas, namely people and recruitment strategy, compensation, policy creation and revamp, orientation and onboarding, performance management, employee communications, DEI initiatives, employee relations, and learning and development (L&D) as per business needs. Facilitated start-up and growth-mode companies with key HR functions management. Key Accomplishments: ● Established the organization to assist clients with overcoming critical challenges and achieving performance excellence.
● Supported numerous clients across multiple industrial sectors, including healthcare, IT/web technologies, venture capitalists, LIMS, cybersecurity, logistics, and supply chain, mortgage companies, digital marketing agencies, hospitality, e-commerce, and environmental companies worldwide.
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