SubmittableVice President of People Operations
Sep. 2020 - Jan. 2023• Led team in design of hiring program, culminating in increase of staff by 63% over last 12 months; built recruiting function from ground up to meet needs of organization scaling for growth. • Established policies and procedures to enable multistate hiring and compliance, capturing top industry talent geographically dispersed across 17 states.
• Improved internal net promoter score by 214% over last 6 months by improving perception of new leadership team throughout employee base. • Launched new employee engagement events, revamped and relaunched ERGs, and created effective onboarding program to better support new employees. • Developed and led training programs focusing on new and experienced Managers; created 2 leadership engagement programs, garnering nearly 100% participation rate for optional program. • Designed and deployed formal review process and standardized hiring and promotion procedures, integrated with fairness and focus on increasing Diversity, Equity, and Inclusion.