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Work Background
Senior Solutions Consultant
CBIZSenior Solutions Consultant
Aug. 2022Raleigh, North Carolina, United States
Client Solutions Consultant
CBIZClient Solutions Consultant
Mar. 2017 - Aug. 2022Greensboro/Winston-Salem, North Carolina Area
Affordable Care Act Service Manager
CBIZAffordable Care Act Service Manager
Sep. 2015 - Mar. 2017Greensboro/Winston-Salem, North Carolina AreaManage Affordable Care Act (ACA) compliance for 500+ companies. Create, test, and implement internal systems and processes used by ACA departmental staff. Design and launch ACA marketing/selling initiatives to current clients and future prospects. Provide ongoing ACA training and development opportunities to ACA, Payroll, and Sales department staff.
Payroll Specialist
CBIZPayroll Specialist
Sep. 2014 - Sep. 2015Greensboro/Winston-Salem, North Carolina Area
Managing Partner
Amani Enterprises, LLCManaging Partner
Jan. 2013Raleigh, North Carolina, United StatesAccounts Payable/Receivable - ProAdvisor Payroll Processing - CPP Operations Management Human Resource Management Marketing Management
Business Office Manager
BrookdaleBusiness Office Manager
Jan. 2010 - Dec. 2013Indianapolis, Indiana AreaWeekly/Monthly Accounts Payable/Accounts Receivable Bi-Weekly/Monthly Payroll processing. 75+ Staff Members. Administrated all unemployment/workman’s compensation claims. Recruited candidates, screened applicants, facilitated group interviews and new hire orientation. Addressed performance opportunities through appropriate coaching and company counseling procedures.
Account Executive
Comcast CableAccount Executive
Jan. 2009 - Dec. 2010Indianapolis, Indiana AreaAssisted customers with billing inquiries. Diffused irate customers through appropriate channels while maintaining company customer service standards. Troubleshooter and scheduled installation or technician visits. Responsible for meeting several monthly operational performance metrics/sales goals.
Operations Supervisor
Toys R Us KSAOperations Supervisor
Jan. 2008 - Dec. 2009Indianapolis, Indiana AreaResponsible for recruiting and screening applicants, and conducting new hire orientation. Developed, facilitated, and managed training classes for new and existing associates. Conducted appropriate coaching and company counselings for performance management. Processed payroll on a weekly basis. 60 - 100 store associates. Managed all cash office procedures and personnel. Directed and maintained company customer service standards.
Human Resources Manager
Babies R UsHuman Resources Manager
Jan. 2006 - Dec. 2009Indianapolis, Indiana AreaResponsible for recruiting and screening applicants, and conducting new hire orientation. Developed, facilitated, and managed training classes for new and existing associates. Conducted appropriate coaching and company counselings for performance management. Processed payroll on a weekly basis. 60 - 100 store associates. Managed all cash office procedures and personnel. Directed and maintained company customer service standards.

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