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Work Background
Project WILL, Inc.Employment Support Services Manager
Nov. 2024Indianapolis, Indiana, United StatesLeading programs for the Employment Support Services division promoting growth and opportunities for people with developmental disabilities to achieve their full potential with employment opportunities.
Centria AutismOperations Director
Jan. 2024 - Oct. 2024Lawrence, Indiana, United StatesABA Center for clients up to 18
Autism Society of IndianaAssistant Executive Director
Nov. 2017 - Aug. 2023Indianapolis, IN
Autism Society of IndianaCareer Ally
Oct. 2015 - Aug. 2023Indianapolis, INI am an advocate for individuals challenged with autism to help them find and keep meaningful employment.
JoinHaven.comMarketing Content Specialist
Oct. 2014 - Jan. 2015Fishers, INI create copy and collaborate on a mobile application due to launch January 15th. Haven, a Fishers, Indiana based company founded in 2014, is a free, intuitive mobile app and website that equips homeowners with predictive technology to be better homeowners through enlightenment and empowerment. Haven is the manual that should come with a home as it keeps you organized, teaches you what to do, and helps you maximize the value of your largest asset. And, when help is needed, Haven is there with handpicked, personally vetted home service experts. More information is available at www.JoinHaven.com.
Self-EmployedWriter and Copyeditor
Oct. 2013 - Oct. 2015
THOMAS NELSON PUBLISHERS - Westbow Press SubsidiaryPublishing Consultant
Jun. 2013 - Oct. 2013Indianapolis, Indiana Area
Pearson North AmericaCourse Developer, Copy Editor
Apr. 2012 - Oct. 2015Partners in Publishing – Connecticut Freelance Work in research, initial contact calls and proposal writing Worked with a team to identify critical decision makers at colleges Set appointments and promoted webinar participation Co-wrote proposal paper; Created course for college by selecting and editing content Wrote original exercises for English composition course Edited courses for colleges Formatted courses for Technical colleges
Pearson North AmericaFreelance Editor/Course Developer
Sep. 2011 - Jul. 2015I created a developmental English course choosing study materials, homework assignments, and assessments. Also edited courses developed by others for content.
IU Health – Methodist HospitalEmployee Education and Development Instructor
Feb. 2011 - Sep. 2014Developed a new curriculum for business writing Taught six week course to a class of health professionals Chose textbook and topics for course Worked with Lead Coordinator in planning times and topics Covered writing in the work setting for today’s fast paced world
Ivy Tech Community CollegeInstructor
Aug. 2007 - May. 2013Teach developmental English to students needing some remediation Motivate, teach, write, edit and guide.
Ivy Tech Community CollegeAdjunct Faculty
Aug. 2007 - May. 2013Academic Advancement, English Teach five to six courses each semester. Focus on basic study skills in ENGL 031/032. Focus on basic writing/composition skills in ENGL 024/025. Prepare presentations for class time so as to engage students in discussion and the learning process. Work one-on-one with students, advising as needed. Help students with study skills. Work with students’ life issues to ensure their success.
Darling Real EstateResidential Real Estate Appraiser
Aug. 2001 - Jun. 2007Maintained client relationships by providing excellent customer service, quick follow-up and quality services. Resulted in multi-year clients and revenue of $100,000 per year. Wrote detailed valuation reports based on physical inspection and available data. Conducted billing and collections, resulting in less than 3% delinquency rate on receivables. Researched neighborhoods and properties surrounding the subject. Marketed services to new clients.
Fitness Unlimited LLCManager, Owner
Apr. 1999 - Aug. 2001Hired, trained and managed staff including scheduling, enforcement of human resource policies, and strict adherence to customer service expectations. Wrote and implemented employee policy and procedures manual. Sold memberships to individuals and businesses resulting in sales in excess of $250,000 per year. Worked with vendors to provide proper merchandise mix.
Bank OneAssistant Manager
Apr. 1996 - Aug. 2001Responsible for the customer service aspects of a retail banking center. Managed multiple employees by enforcing customer service expectations, providing motivation and training. Balanced numerous cash drawers and vault monies daily.
Supplies UnlimitedCustomer Service Representative
Apr. 1994 - Jan. 1996Introduced a new equine product line to the public resulting in national distribution of the product. Sold surgical supplies to oral surgeons and dentists.
Payless ShoeSourceStore Manager
Dec. 1990 - Apr. 1994Managed retail operation including day to day sales.
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