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Work Background
Senior Business Systems Manager
AcronisSenior Business Systems Manager
Nov. 2020• Serve as the functional system owner for the Acumatica ERP platform, supporting 2000+ global users and managing end-to-end business transformation and process alignment for over 10 core processes across order processing. product management and finance departments. • Successfully implemented over 30 projects, such as the deployment of the Acumatica ERP system in new legal entities, the optimization of integrations (SAP Concur, Salesforce, B2BGateway), the expansion of data quality checks, etc. that drive a 25% reduction in manual entry errors and accelerate monthly financial close cycles by 30% through Acumatica ERP. • Analyze and optimize internal order processing procedures and finance department operations, achieving up to 60% improvement in process efficiency. • Manage VAT/GST booking configuration and reporting for 10+ international legal entities within Acumatica ERP. • Directed cross-functional collaboration to advance Acumatica ERP localization, ensuring alignment with evolving regulatory standards and seamless support for multi-jurisdictional tax compliance.
Chief Analyst
LuxoftChief Analyst
Jul. 2019 - Nov. 2020• Led a full-stack team (comprising analysts, developers, and QA) of 10+ people, and managed to maintain the team’s composition throughout the project’s transformation. • During the product management for the logistics department and business and systems analysis of the entire Big Data project (Data Lake, 10+ PB) for the biggest postal service company, successfully designed and implemented a new master data management (MDM) system, the unified KPI calculation across customer's divisions decreased the time to identify delays in the shipment delivery process by 90% faster. • Analyze data sources/suppliers, includes data quality management. • Implementation and refinement of standardized design documentation (BRD/CR and SRS/SDD) allowed to decrease nearly halve the time required for designing and developing changes to the solution. • Evaluated new technical requirements and collaborated with stakeholders to establish consistent data governance practices, strengthening data integrity and accelerating project timelines.
Sr. ERP Engineer-Analyst
AcumaticaSr. ERP Engineer-Analyst
Jul. 2017 - Jul. 2019• Troubleshooting, Root Cause Analysis (L2/R&D), Business Analysis for customer processes. • Developed processes enhancements, which enabled company to maintain a CSAT rate of approximately 90% during periods of rapid customer base growth and peak workloads. • Manage improvement for collaboration with product owners and architects, which reduced the time required to implement non-critical fixes by 40%. • Over the course of three months, trained and mentored 5+ new employees to help the newbees become full-fledged members of the team. Two of the employees already became R&D team leaders. • Consolidated client feedback and cross-functional requirements to refine ERP module specifications, streamlining alignment between development, QA, RnD and customer support teams.
Sr. BI Technical Support Engineer
KofaxSr. BI Technical Support Engineer
Jan. 2016 - Aug. 2016• Managed to establish effective interaction with DEV, QA and TS teams in different regions. That led to resolve, 80% to 90% of L3/RnD requests within 24 hours, regardless of the client's location on the globe. • Managed to establish worldwide support for Kofax Analytics for TotalAgility (KAFTA) solution.
Sr. Software Engineer (BI platform)
Altosoft CorporationSr. Software Engineer (BI platform)
Mar. 2012 - Dec. 2015• Managed to establish effective interaction with DEV, QA and TS teams in different regions. That led to resolve, 80% to 90% of L3/RnD requests within 24 hours, regardless of the client's location on the globe. • Development ETL processes for external data sources (includes EDI, REST API, XML, Cache). • Designed and implemented over 20 custom solutions and Process Intelligence features for major clients, including Cleveland Clinic and Wells Fargo, to optimize operational workflows. • Optimize ETL processes and ROLAP DWH. • Managed to establish worldwide support for Kofax Analytics for TotalAgility (KAFTA) solution. • Prepared 10 comprehensive technical and end-user manuals to facilitate software adoption and system troubleshooting. • Establish processes to collaborate among other DEV and R&D teams (Kofax)
Principal Сonsultant/Analyst
Группа компаний CDC (Центр Корпоративных Разработок)Principal Сonsultant/Analyst
Oct. 2009 - Feb. 2012• Designed and delivered an intensive 7-day (56 hours) training for implementation and development teams (Tomsk Beer). • Founded and headed the consulting and training division. This allowed company to gain market leadership during the 2008-2010 crisis by creating qualified teams of partners and customer employees, which reduced the cost of implementing the solution up to 70%. • Trained over 100 client IT professionals in platform implementation within the FMCG sector, including companies such as British American Tobacco and Nestlé. • Co-led project that won tender for full automation of sales and marketing for the May Company. • Successfully reintegrated SFA Optimum for many companies, for example Miratorg, Sweet Life, United Confectioners, Lactalis-Ukraine, Lactalis-Moldova
Project Manager
Группа компаний CDC (Центр Корпоративных Разработок)Project Manager
Oct. 2006 - Oct. 2009• Directed the end-to-end implementation of over 50 SFA solutions for major clients, ensuring smooth integration with legacy systems and delivering measurable gains in operational efficiency. • Led the end-to-end implementation of SFA processes for major clients, ensuring smooth integration with legacy systems and delivering measurable gains in operational efficiency.
Integration Specialist
Группа компаний CDC (Центр Корпоративных Разработок)Integration Specialist
May. 2006 - Oct. 2006
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