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Marcenaria DiferenteSenior Closer
Nov. 2023Belo Horizonte, Minas Gerais, BrasilConstrutech que chegou para revolucionar o segmento de Marcenaria, tornando o processo mais simples, prático e rápido para o Marceneiro e seus clientes finais. Gerando integração com Madeireiras por todo o Brasil. Minhas funções:
Desenvolvimento de estratégias de prospecção de leads, identificando as principais oportunidades de mercado e ampliando a base de clientes; Utilização de ferramentas avançadas de automação de vendas, como Ploomes, para otimizar o gerenciamento de pipeline e aumentar a eficiência operacional; Condução de apresentações de vendas altamente persuasivas, destacando os benefícios e diferenciais da oferta SaaS da empresa; Suporte técnico pré-vendas, abordando dúvidas técnicas complexas e ajudando clientes em potencial a entender como a solução SaaS atenderia às suas necessidades específicas; Relacionamentos de longo prazo com os clientes, proporcionando excelente suporte pós-venda.
AcessóriasCloser
Aug. 2023 - Nov. 2023Belo Horizonte, Minas Gerais, BrasilDesenvolvimento de estratégias de prospecção de leads, identificando as principais oportunidades de mercado e ampliando a base de clientes; Utilização de ferramentas avançadas de automação de vendas, como Ploomes, para otimizar o gerenciamento de pipeline e aumentar a eficiência operacional; Condução de apresentações de vendas altamente persuasivas, destacando os benefícios e diferenciais da oferta SaaS da empresa; Suporte técnico pré-vendas, abordando dúvidas técnicas complexas e ajudando clientes em potencial a entender como a solução SaaS atenderia às suas necessidades específicas; Relacionamentos de longo prazo com os clientes, proporcionando excelente suporte pós-venda.
Real Sistema ContabilidadeGerente comercial sênior
Dec. 2022 - Jul. 2023Belo Horizonte, Minas Gerais, BrasilHead da criação do departamento comercial de interno, desde sua concepção até sua plena operação, incluindo a definição de estratégias, estrutura organizacional e seleção de ferramentas de automação de vendas. Desenvolvimento de processos internos de inside sales que aumentaram a eficiência operacional. Colaboração com a equipe de marketing para desenvolver estratégias de geração de leads e campanhas de marketing direcionadas. Estabelecimento de parcerias estratégicas com fornecedores-chave, negociando acordos que resultaram em economias de custos significativas e na expansão da oferta de produtos/serviços.
Previsa ContabilidadeCustomer Success Manager
Apr. 2021 - Dec. 2022Belo Horizonte, Minas Gerais, BrasilHard Skills: • Filter commercial partnership opportunities and prioritize those that best fit the business;
• Create, analyze and optimize relationships with established partners;
• Prepare reports presenting indicators and results;
• Mapping companies that may become partners in the future, as well as the movements of competitors. Soft Skills: • Commercial relationship and high ticket;
• Ease of communication;
• Excellence in building relationships;
• Contact with companies in the digital market, such as startups, infoproducts or e-commerce;
• Patience to solve problems;
• Responsibility and commitment to deadlines.
Tapetes & Artes ZenCMO
Jan. 2017 - Apr. 2021Belo Horizonte, Minas Gerais, BrasilHard Skills: • Execute the Strategic Plan determined by the Board of Partners;
• Based on the Strategic Planning, plan, organize and manage the activities of the Commercial, Marketing, Assets, Finance, Information Technology and People and Culture areas, establishing policies and processes for continued management;
• Repeatedly measure planning results, identifying possible problems, showing the cause, consequences and making, together with the Technical and Operational Director, route corrections when necessary;
• Manage the KPI's.
Isocred Do BrasilFranchise Director
Jan. 2014 - Sep. 2017Belo Horizonte, Minas Gerais, BrasilHard Skills: • Planning of administrative and financial processes, Compliance, risks and protection of personal data and privacy;
• People management, administrative and financial routines;
• Risk management, material resources, outsourced services and reporting channel;
• Participation in the implementation of the compliance and/or governance program in privacy;
• Monitoring and evaluating compliance with program policies, regulations, code of ethics, internal procedures and business partners;
• Participation in identifying risk situations and suggesting actions to mitigate them;
DTS ConsultoriaTrainee Process Consultant
Jan. 2014 - Sep. 2014Belo Horizonte, Minas Gerais, Brasil• Participate in intensive training in TOTVS ERP and develop in-depth knowledge in managing an industry;
• Provide customer support service, along with our Support team, through face-to-face assistance, chat, telephone and e-mail;
Hold CS (Customer Success) meetings with customers helping them to better manage their processes;
• Carry out face-to-face visits to customer factories;
• Lead the TOTVS ERP implementation project for clients;
• Hold business meetings with potential customers.
VALEManagement Intern
Jan. 2012 - Dec. 2013Belo Horizonte, Minas Gerais, Brasil• Perform various administrative activities, entering data into the company's system, spreadsheets, control systems and/or recording data in protocols, ensuring that the quality of the work carried out always remains within defined and determined standards, and in accordance with the procedures and methods pre-established by the company's regulations.
• Inserting data in the company's integrated system (Oracle ERP), in spreadsheets, in control systems and/or noting data in protocols, taking care that the information and work developed always remain within the standards defined and determined by the company.
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