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Work Background
RemoteSenior Product Manager
Mar. 2024San Francisco Bay Area
IntuitProduct Manager
Jan. 2021 - Dec. 2023Mountain View, California, United States-Managed product roadmap for Human Resource Information System(HRIS) and Workforce features in QuickBooks Payroll team across North America.
- Launched Automated Form I-9 workflow, balancing customer experience with compliance requirements.
- Launched Document management feature, which scored at the top for reducing customer effort across Intuit. - Built prototypes for innovation projects to improve the Time off and Scheduling process through multiple design iterations backed by market and customer research.
- Modernized payroll platform by launching Employee management system capability that consolidated all workforce data in one single source - Launched QB payroll's first Expert service that improved the overall Payroll Product Recommendation Score by 35 points for customers and experts.
- Generated 36M+ revenue YOY through strategic external partnerships.
Clover Network, Inc.Product Manager
Mar. 2019 - Jan. 2021Sunnyvale, California-Launched Clover's reporting suite of products by collaborating with cross-functional teams, resulting in a 35% increase in dashboard traffic.
- Expanded total addressable market by 4x by developing global reporting products for SMBs in the UK, Canada, Argentina, and Germany.
- Established strategic partnerships with key solution providers to enhance the customer experience and boost user satisfaction with the Clover reporting suite by 13.5%.
- Mentored and organized Product Bootcamp sessions for new Associate PMs
- Promoted twice in 3 years, quickly advancing from QA engineer to Product Manager.
Conducted formal and informal application design reviews throughout the product development lifecycle to provide input on functional requirements, product designs, and potential issues.
Clover Network, Inc.Associate Product Manager
Nov. 2017 - Mar. 2019
Clover Network, Inc.QE Engineer
Nov. 2016 - Nov. 2017Sunnyvale, California• Defined and analyzed key defect tracking metrics to support and inform product quality decisions.
• Conducted formal and informal application design reviews throughout the product development lifecycle to provide input on functional requirements, product designs, schedules and potential issues.
• Completed rapid testing sprints to match weekly product release cycles covering more than 12K customers/release.
Wells FargoSystem Analyst lead
Aug. 2014 - Nov. 2016San Francisco, California-Improved Wells Fargo enrollment process efficiency through a $5M project by defining requirements and creating a business process management flow.
-Conducted stakeholder and customer interviews to map customer journeys and reduce overall enrollment process time by 84% for bank operators.
-Collaborated with stakeholders to launch the redesign of wholesale customer enrollment application and reduced median Time to deliver customer requests from 2 weeks to 5 days.
Conducted Business and Competitive reviews and provided growth recommendations to business leaders.
Wells FargoSystems Analyst
Mar. 2013 - Aug. 2014San Francisco Bay Area• Conducted stakeholder and customer interviews for process mapping customer journeys.
• Benchmarked solutions against best in class in the industry. Made recommendations to the business stakeholders on process and product redesign.
• Created reusable modular testing framework such as test plan, test case that logs, tracks, and retests defects which was scalable for all future deployments and saved test planning efforts in every release by 30%.
Ion Exchange India LtdChemical Engineer
Jun. 2008 - Oct. 2008Hyderabad Area, IndiaProcess Engineer
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