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Work Background
TrueNorth GroupSenior Data Consultant
Oct. 2021 - Apr. 2022City of Johannesburg, Gauteng, South Africa
Nsync DimensionsFounder & CEO
Oct. 2020As the CEO and Founder of Nsync Dimensions, I am particularly passionate about youth empowerment and digital transformation, seeing these as key drivers of future success. By nurturing the next generation of professionals, we aim to build a workforce capable of navigating and leading in an ever-evolving digital landscape. With a deep commitment to innovation, integrity, and excellence, I lead our team in delivering comprehensive data analytics consulting services that empower organizations to make data-driven decisions and achieve sustainable growth. At Nsync Dimensions, our mission is to unlock individual potential by equipping young professionals with cutting-edge technical skills and invaluable mentorship. We believe in fostering individual growth and innovation, enabling our clients to thrive in the modern era of digital transformation. Our core services include Data Strategy & Architecture, Data Integration & Engineering, and Visualization & Advanced Reporting. Our values of innovation, integrity, collaboration, excellence, continuous learning, and empowerment guide everything we do. We are proud to be vendor agnostic, ensuring customized solutions that align perfectly with our clients’ business needs. Our business-centric philosophy ensures that the technology we provide adds real value, and our practical, iterative approach guarantees continuous improvement and added value with each cycle. If you share our vision and are looking to leverage data for transformative growth, I would love to connect and explore how we can work together.
MultiChoice GroupSnr Analyst: Payments Insights & Analytics
Oct. 2020 - Oct. 2021City of Johannesburg, Gauteng, South AfricaAs a Senior Analyst specializing in Payments Insights & Analytics at MultiChoice Africa Holding, I am responsible for transforming payment data into actionable insights that drive strategic decision-making and operational efficiency. My role involved analyzing complex datasets, developing insightful reports, and providing data-driven recommendations to optimize payment processes and enhance customer experience. Key Responsibilities:
• Data Analysis: Conduct in-depth analysis of payment data to identify trends, patterns, and opportunities for improvement in payment processes and customer experience.
• Reporting: Develop and maintain comprehensive reports and dashboards using advanced analytical tools, providing stakeholders with real-time visibility into payment performance metrics.
• Insights Generation: Generate actionable insights from data analysis to inform strategic initiatives and operational improvements, focusing on reducing payment failures, enhancing customer satisfaction, and increasing revenue
• Stakeholder Collaboration: Work closely with cross-functional teams, including finance, operations, IT, and customer service, to understand business requirements and deliver customized analytical solutions.
• Data Visualization: Create compelling data visualizations that effectively communicate complex findings to non-technical stakeholders, enabling data-driven decision-making.
• Process Optimization: Identify and recommend process improvements based on data analysis, aiming to streamline payment workflows, reduce costs, and enhance efficiency.
• Performance Tracking: Develop key performance indicators (KPIs) and metrics to track the effectiveness of payment processes and initiatives, providing regular updates to senior management.
• Data Governance: Ensure data accuracy, integrity, and security by implementing robust data governance practices and adhering to regulatory requirements.
TiAuto Investments (Pty) LtdSnr Reporting Analyst
Jan. 2020 - Oct. 2020City of Johannesburg, Gauteng, South AfricaAs a Senior Reporting Analyst specializing in the Microsoft stack, I excelled in leveraging Microsoft technologies to deliver insightful and actionable business intelligence solutions. My role involved designing, developing, and maintaining reports and dashboards that empower stakeholders with data-driven decision-making capabilities. Key Responsibilities: • Report Development: Create, manage, and optimize complex reports using Microsoft SQL Server Reporting Services (SSRS), Power BI, and Excel.
• Data Analysis: Analyze large datasets to extract meaningful insights, trends, and patterns that support business objectives.
• Data Integration: Develop and maintain ETL processes using SQL Server Integration Services (SSIS) to ensure seamless data flow from various sources into data warehouses.
• Database Management: Design and manage databases in SQL Server, ensuring data integrity, security, and optimal performance.
• Dashboard Creation: Build interactive and user-friendly dashboards in Power BI that provide real-time visibility into key performance indicators (KPIs) and metrics.
• Collaboration: Work closely with cross-functional teams, including data engineers, business analysts, and stakeholders, to understand reporting requirements and deliver customized solutions.
• Data Modeling: Design and implement data models that support efficient querying and reporting, optimizing for performance and scalability.
InvestecSnr Data Engineer
Mar. 2014 - Jan. 2020City of Johannesburg, Gauteng, South AfricaAs a Data Engineering and Business Intelligence (BI) Developer, I was transforming raw data into actionable insights, enabling businesses to make informed decisions and drive strategic initiatives. My role involves designing, building, and maintaining scalable data pipelines, ensuring data integrity, availability, and quality across various platforms. Key Responsibilities: • Data Pipeline Development: Design, implement, and optimize data pipelines to collect, process, and transform data from diverse sources into a centralized data warehouse. • Database Management: Develop and manage relational and non-relational databases, ensuring efficient data storage, retrieval, and analysis. • ETL Processes: Create robust ETL (Extract, Transform, Load) workflows to automate data integration, ensuring timely and accurate data availability for analysis. • Data Modeling: Design and maintain data models that support analytical needs, optimizing for performance and scalability. • BI Reporting: Develop and maintain BI reports and dashboards using tools like Tableau, Power BI, or Looker, providing stakeholders with intuitive, real-time access to key metrics and insights.
Freelance (Self employed)Business Intelligence Developer
Nov. 2013 - Mar. 2014As a freelance Business Intelligence (BI) Developer, I specialize in creating data-driven solutions that empower organizations to make informed decisions. My role involves designing, developing, and maintaining BI reports and dashboards, ensuring that clients have real-time access to key metrics and insights that drive business success.
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