Sergej Santos - CEO, Nexus Consulting

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Work Background

SkunkWorksDenChief Growth Officer

Feb. 2023Serbia

KerbsVRRegional Sales Manager

Feb. 2023 - Mar. 2024Abu Dhabi Emirate, United Arab Emirates

Nova defenseChief Executive Officer

Jul. 2018 - Feb. 2023Serbia

Eurocloud SerbiaChairman

Nov. 2015 - Jan. 2017SerbiaEurocloud Serbia is the Cloud Computing sector’s bussines association and networking community. Our mission is to promote the adoption of Cloud, encourage best practice, further understanding of the benefits and transformational potential of Cloud, and work with government, legislators and regulators to foster an informed, enlightened and benevolent environment for our members and our industry to deliver the benefits and prosperity that Cloud can bring.

Orion telekom dooChief Operations Officer

Jan. 2015 - Jan. 2023Serbia•Upgrade and implement an appropriate system of policies, internal controls, accounting standards, and procedures. •Plan, coordinate, and execute the annual budget process. •Ensure that company is adhering to the strategic plan, delivering status reports to the board. •Provide analytical support to company’s internal management team including development of internal management reporting capabilities. •Improve administrative and operational services •Promote a culture of high performance and continuous improvement that values learning and a commitment to quality. •Ensure staff members receive timely and appropriate training and development. •Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, conduct annual performance appraisals •Mentor and develop staff using a supportive and collaborative approach: assign accountabilities; set objectives; establish priorities; and coordinate the annual operations plan and budget •Lead the performance management process that measures and evaluates progress against goals for the organization •Provide for all staff a strong day-to-day leadership presence; bridge national and regional operations and support an open-door policy among all staff •Monitor and evaluate results.

Orion telekom dooOperations Manager

Jan. 2014 - Dec. 2014•Coordination and control activities related to the procedures, guidelines, standards in order to ensure consistency of company goals and business process performance. Identification of corporate processes that could be improved and operational maintenance of company quality standards. Coordination activities with other company sectors in order to meet the operational tasks and goals, as well as quality standards to improve company operating results. •Activities on improving the operating system of the company in accordance with defined standards. •Cooperation, communication, maintaining contacts and negotiating with external parties (corporate customers, vendors and governmental organization). •Project management •Long-term planning, including an initiative geared toward operational excellence. •Drive initiatives in the management team and organizationally that contribute to long-term operational excellence. •Responsible for Risk Change and Business Continuity management processes in the company. •Implementation of the ISO standards within the company.

Orion telekom dooLME Sales Manager

Jul. 2009 - Dec. 2013•Realization of existing commercial programs and active involvement in finding new profitable assignments; •Involvement in proposition of commercial-financial plans; •Preparing commercial documentation (offers, orders, calculations, contracts) ; •Watching over and managing realization of work; •Market analyzing and involvement in finding new programs as well as improvement of existing business, gathering market and customer information; •First-hand cooperation with business partners concerning existing commercial programs; •Maintaining and developing relationships with existing customers in person and via telephone calls and emails; •Acting as a contact between a company and its existing and potential markets; •Negotiating the terms of an agreement and closing sales; •Representing the organisation at trade exhibitions, events and demonstrations; •Negotiating on price, costs, delivery and specifications with buyers and managers; •creating detailed proposal documents, often as part of a formal bidding process that is largely dictated by the prospective customer; •liaising with suppliers to check the progress of existing orders; •gaining a clear understanding of customers' businesses and requirements; •making accurate, rapid cost calculations and providing customers with quotations; •feeding future buying trends back to employers; •attending team meeting and sharing best practice with colleagues

ABC SrbijaExecutive Director

Mar. 2007 - Jun. 2009•Overall responsibility and ownership of the revenue plan. •Responsible for implementation of IFABC regulation in Serbia. •Responsible for planing, organizing and developing services and products for customers in media industry. •Implementing the IFABC rules for print and web auditing procedures. •Working closely with advertisers, publishers and marketing agencies. •Participation with the Board of Directors in developing a vision and strategic plan to guide the organization •Responsible to identify, assess, and inform the Board of Directors of internal and external issues that affect the organization •Acted as a professional adviser to the Board of Director on all aspects of the organization's activities •Fostered effective team work between the Board and the Executive Director and between the Executive Director and staff •In addition to the Chair of the Board, acted as a spokesperson for the organization •Conducted official correspondence on behalf of the Board as appropriate and jointly with the Board when appropriate •Represented the organization at community activities to enhance the organization's community profile •Developed an operational plan which incorporates goals and objectives that work towards the strategic direction of the organization •Overseen the efficient and effective day-to-day operation of the organization •Drafted policies for the approval of the Board and prepare procedures to implement the organizational policies •Provided support to the Board by preparing meeting agenda and supporting materials •Overseen the planning, implementation and evaluation of the organization's programs and services •Ensured that the programs and services offered by the organization contribute to the organization's mission and reflect the priorities of the Board •Overseen the planning, implementation, execution and evaluation of special projects etc.

Tourist Agency RelaxDirector

Jan. 2005 - Mar. 2007Managing the projects connected with domestic tourism development. Development of agency project of business tourism. Responsible for revenue plan, project development, people management.

Hanns Seidel FoundationProject Asistant

Mar. 2001 - Sep. 2003Responsible for business planning, managing project in Serbia, working closely with similar projects in Romania and Bulgaria. Planning and organising over 60 seminars and conferences in region. Organising state and official visits, protocol activities, meetings and international conferences. Representing the foundation in Serbia.