BurberryExperienced Sales Advisor
Sep. 2012 - Feb. 2016Greater New York City Area-Develop and cultivate a loyal client book through CVM and luxury client outreach
-Provide a high level of service to clients while making each interaction memorable -Surpass selling goals while maintaining KPIβs above target -Listen, connect, suggest and inspire in order to create the right outfit and experience for the client
-Effectively manage any customer service issue, assuring clients expectations are exceeded
-Train new sales associates on product knowledge, procedures and shop floor standards
-Assist in visual updates to sales floor as new product arrives monthly