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Work Background
United AirlinesFlight Attendant
Mar. 2016Houston, Texas Area- Greet passengers and assist them in seating assignments
- Ensure onboard safety and comfort of passengers
- Maintain all aircraft safety equipment in working order
- Conduct pre-flight security inspections and briefings
- Serve meals and beverages to customers accordingly
BurberryExperienced Sales Advisor
Sep. 2012 - Mar. 2016Greater New York City Area-Develop and cultivate a loyal client book through CVM and luxury client outreach
-Provide a high level of service to clients while making each interaction memorable -Surpass selling goals while maintaining KPI’s above target -Listen, connect, suggest and inspire in order to create the right outfit and experience for the client
-Effectively manage any customer service issue, assuring clients expectations are exceeded
-Train new sales associates on product knowledge, procedures and shop floor standards
-Assist in visual updates to sales floor as new product arrives monthly
Juicy CoutureSales Specialist
May. 2010 - Sep. 2012Greater New York City AreaJuicy Couture New York, NY May 2010 - Present
Sales Specialist
- Responsible for maintaining a client book and inputting 6 new clients per week
- Providing amazing customer service through the use of product knowledge and knowledge of current fashion trends
- Build relationships with clients by asking open ended questions and understanding their needs
- Sales goal of $ 1 million dollars per year
- Total sales from July 2010 - Dec 2010: $619,678.00
- Total sales from Jan 2011 - July 2011: $619,973.00
- Total sales from Jan 2012 - June 2012 $512,693.00
Tod'sSales Assistant
Mar. 2007 - Jul. 2008Greater New York City Area- Maintained pre-sale and repair log
- Extensive work with visual standards and merchandising
- Performed cash register operations closing and opening procedures - Excellent customer service skills - Handled all outgoing mail inquires
- Asssisted senior sales associates in all transactios
- Scheduled private shopping appointments with V.I.P. clients
L'Occitane en ProvenceSales Associate
Sep. 2006 - Mar. 2007- Assisted in opening and closing store procedures - Handling inventory control and restocking the sales floor
- Aided clients with skin and body care productions and applications
- Performed cash register operations
- Maintained extensive product knowledge of the brand
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