SuflexUX Designer & Researcher | UX/UI Design, UX Research, Product Design, Product Discovery
May. 2022 - Apr. 2024Member of the product design team at Suflex, designing and maintaining 2 digital products. Accomplishments include: - Understanding user and business needs through Product Discovery, using UX Research methods such as field studies and user interviews, stakeholder interviews, competitive analysis, qualitative usability testings and surveys. - Empowered teams to grasp the impact of design choices on overall user experience and business outcomes by facilitating over 15 dynamics of co-creation and ideation between designers, stakeholders, product and development teams.
- Led more than 4 design workshops across 2 key products, enabling cross-functional teams to tackle complex challenges while prioritizing user experience excellence.
- Co-authored the end-to-end development of 12+ features for Foodcamp, Suflex’s flagship digital product, crafting intuitive UX/UI designs.
- Developed a combination of low and high-fidelity prototypes, facilitating more than 10 comprehensive usability testing cycles, iteratively refining product designs based on user feedback and observed interactions.
- Navigated the intersection of design, technology, and business requirements, collaborating closely with product and development teams to ensure project deliverables meet user expectations while addressing technical constraints.
- Information Architecture: Leveraged strategic tools such as user flows, sitemaps, and service blueprints, mapping out product and service ecosystems, facilitating informed decision-making and holistic comprehension.
- Optimized the company's tag printing feature, resulting in a 52% reduction in interaction time, from 28 seconds to 12 seconds, enhancing overall user efficiency and satisfaction.