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Network Power<100 people
Roles
🔥100%
Startup Founder
💸100%
Marketing
✔️100%
IT
Geos
🇬🇧100%
United Kingdom
Work Background
T-MobileRetail Store Manager
Jul. 2024Evansville, Indiana, United StatesLead Retail Operations: Oversee daily operations of a high-traffic retail store, ensuring optimal performance and customer satisfaction. Sales & Customer Experience: Implement innovative sales strategies and customer engagement techniques that consistently exceed sales targets. Team Development: Mentor and develop a team of retail professionals, fostering a culture of excellence and continuous improvement. Retail Innovation: Introduce creative in-store experiences that enhance customer interaction and brand loyalty, leveraging insights from 14 years in the telecommunications industry. Performance Optimization: Analyze sales data and customer feedback to identify areas for improvement and implement effective solutions.
MB Brand DevelopmentBusiness Owner
Mar. 2024Florida, United StatesDevelop Comprehensive Brand Strategies: Craft tailored brand strategies for small businesses and enterprise executives, focusing on brand identity, storytelling, and market positioning. Business Planning: Lead the creation of detailed business plans that guide clients from concept to execution, ensuring alignment with their strategic goals. Innovative Brand Identity Creation: Design unique brand identities and logos that reflect the core values and vision of each client, utilizing tools like Canva and Adobe Creative Suite. Digital Brand Imprinting: Implement digital branding solutions that enhance online presence and customer engagement across various platforms. Client Engagement & Project Management: Successfully manage client relationships and project timelines, delivering high-quality results that meet or exceed client expectations.
T-MobileRetail Associate Manager
Nov. 2021 - Mar. 2024DeFuniak Springs, Florida, United StatesExamining sales behaviors and providing feedback to improve selling practices with the intended deliverable of quota attainment. Ensure that sales floor has ideal look/sound/feel with focus on customer and wait time management. Install and update planogram items as needed. Take ownership of customer experiences and seek out feedback by means of exit interviews. Work alongside leadership on metric direction. Analyze performance and note outliers for coaching. Own delegated tasks/projects assigned by leadership and communicate progress within given time frames simultaneous to gathering resources for aforementioned tasks/projects.
SprintSmall Business Specialist
Sep. 2017 - Nov. 2023
Physicians MutualInsurance Agent
Mar. 2017 - Aug. 2017
Pinnacle FoodsProduct Specialist
Sep. 2016 - Mar. 2017
PMA USA (Performance Matters Associates, Inc.)Insurance Agent
Mar. 2016 - Sep. 2016
ResCareADSP
Jul. 2014 - Mar. 2016Centralia, Illinois
RadioShackSales Associate
Dec. 2013 - Jun. 2014Centralia, Illinois
Sweet Lil C'sManager
Aug. 2013 - Jan. 2014Centralia, IllinoisOrganizing the store, keeping machines and product neat and clean, providing customer service to all patrons
Little Caesars PizzaCrew Member
Jul. 2013 - Jan. 2014
Bryan ManorDirect Support Professional
Jul. 2011 - Jun. 2012Centralia, IllinoisAssisting clients with daily activities such as hygiene, diet intake, housekeeping. Responsible for completing programs involving health, speech and hearing.
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