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Network Power<100 people
Roles
💸100%
Marketing
✔️100%
IT
🗿100%
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Work Background
English and Arabic Copywriter
Anotah.com English and Arabic Copywriter
Sep. 2020 - Mar. 2021Remote-Created e-com product names and descriptions in Arabic and English -Wrote social media captions and blog posts in Arabic and English -Proofread and corrected Anotah.com website in Arabic and English
Emergency Response Program Coordinator
Donner Sang CompterEmergency Response Program Coordinator
Aug. 2019 - Apr. 2022Lebanon, Beirut-Oversaw Emergency Response by coordinating day to day activities at call center; developed CRM and implemented IP telephony solution; maximized efficiency and increased response rate of call center by 70% -Restructured and initiated volunteering program at call center by conducting 32 training for new recruits and supported them to develop their skills -Led team of 27 operators and 50 volunteers, created incentive based reward system that secured an increase of monthly donors by 300%  Collected data, performed monthly key performance indicators analysis to monitor productivity of different activities to ensure high performance and produced daily and monthly reports.
Co-Founder & Social Media Strategist
NeverMind communicationCo-Founder & Social Media Strategist
Jan. 2019Lebanon, Beirut-Established client’s vision, brand identity guidelines and voice to reach target consumers -Created content and designed creative social media posts to match client’s needs -Managed 11 different accounts ranging from NGOs, travel agencies, catering, dentists to automotive industry
General Manager
KOANGeneral Manager
Sep. 2008 - Jul. 2019Beirut, Lebanon-Devised and implemented expansion strategy by opening of a 3rd branch -Conducted market research and analyzed sales, records, trends and economic conditions to foresee consumer behavior -Created marketing promotion plans using social media and oversaw sales at 3 different branches; increased sales by 27% -Attended Fierra di Milano bi-yearly to negotiate purchase of shoes and bags
Intern
Sodetel CoIntern
Apr. 2008 - Jun. 2008Jal el Dib-Internship in Project Management and Product Design -Tested, debugged and implemented the best solution on both hardware and software level to suit project's needs
Co-Founder and Treasurer
Donner Sang CompterCo-Founder and Treasurer
Mar. 2006 - Apr. 2022Lebanon, Beirut-Planned, developed and implemented DSC’s brand across all social media platforms -Prepared yearly budget, handled payrolls and carried out bookkeeping tasks to maintain a sustainable working capital -Planned and organized 1000+ blood drives and fundraising events

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