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Work Background
Community & Experience Manager
Tee Box LondonCommunity & Experience Manager
Dec. 2023United Kingdom, LondonDesigning and executing membership growth strategies alongside retention strategies. Leading a team as they buy into the membership journey and key touch-points for a bettered experience. Operationally overseeing two clubs to make sure all systems and processes work efficiently for a streamline journey. Designing events using a detailed itinerary platform which also includes the design of a season long tournament schedule for 2025. Managing membership queries from bookings through to all cancellation requests - detailing each conversation through our CRM platform and spreadsheets. Furthermore analysing data on a weekly basis to proactively achieve the targets set.

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