ShopKeep by LightspeedDirector of Data
May. 2018 - Apr. 2021Greater New York City AreaPoint of Sale, Payments Solutions and Funding for small businesses. As part of the leadership team, I led and executed data strategy at ShopKeep. > Headed the Data function, spanning data engineering, architecture, analytics, data science and machine learning
> Responsible for data lake, data platform, analytics strategy and a self-service insights culture at ShopKeep
> As a trusted partner, worked closely with finance leadership, for all things data and due diligence on executive and investor presentations, eventually on the way to our acquisition (by Lightspeed for $440M)
> Hired and inspired a team of data engineers, analysts and data scientists to deliver relevant and actionable insights across all business areas - product, finance, ops, care, marketing and sales
> Managed a cloud-based data stack: Redshift, Athena, Fivetran, AWS Data Pipeline, Looker
> Partnered with executives across finance, product, marketing, operations and care to identify growth opportunities and help drive data initiatives with measurable impact across the company
> Focus areas: churn visibility & mitigation, revenue retention, customer acquisition, cross/up-sell opportunities, capital funding, product engagement, customer profiles and life cycle visibility
Data stack: Amazon Redshift, Athena, S3, Aurora/Postgres, Amazon's ML services (SageMaker, Comprehend, Lex, ML), Fivetran, Looker, Python.