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Work Background
People and CulturePeople and Culture Manager
Sep. 2023 - Nov. 2024• Design and implementation of the HR strategy for high-impact processes: TA and L&D.
• Advisory and support for organizational leaders regarding effective communication management, emotional intelligence, and team management
FIFCOLearning & Development Corp Lead
Sep. 2021 - Aug. 2023Central America• E-learning and development strategy for UFIFCO.
• Design strategy and supervision of Corporate Onboarding Training for new employees. • Design and implementation of specific leadership trainings and development programs. • Advise leaders and work teams members on 70-20-10 learning model.
• Search for new strategic alliances with learning institutions and potential advisors/trainers.
• Supervision of the compliance training schedule for Supply Chain Area. • Management of Corporate, Commercial and Supply Chain Training Budgets.
RochePeople & Culture HRBP
Sep. 2020 - Aug. 2021Central America & Caribbean[Temporary employment contract]
HR Business Partner for Central America & Caribbean Commercial Teams: implementation of agile methodologies for new cultural model and change management.
• Advisory for managers and supervisors regarding the development plans for their teams.
• Design and implementation of the Agile Leadership Workshop with the 70-20-10 learning model.
• Design and implementation of the Onboarding Program for new employees in CA&C.
• Creation and execution of strategies for improvement staff development and organizational health.
• Learning and development initiatives for individual and team’s needs.
Laureate International UniversitiesLearning & Development Coordinator
Jan. 2019 - Jun. 2020Costa Rica•Responsible for the L&D strategy, including development processes, inhouse communications, organizational culture, organizational health and leadership training. •Learning and development of individual and team’s needs diagnosis. •Development of competences and skills with the 70-20-10 learning model.
•Responsible for the organizational culture strategy regards the GPTW certification. •Identification of high potentials and design of critical development experiences.
•Implementation of agile methodologies for a new cultural model management and change.
•Design and implementation of specific training and development interventions for employees in a leadership positions (managers, supervisors, coordinators).
BelcorpHR Business Partner
Apr. 2015 - Jan. 2019Central America•Development and training processes for different levels: assistants, analysts, and managers in the areas of service and support. Including Onboarding processes for Central America: SV, GT, PA & CR.
•Transformation of collaborators data analysis into human resources initiatives and specifics set of trainings. •Design and delivery workshops for all business units in service and support areas (in-class and virtual).
•Organizational culture strategy regarding GPTW certification as an important part of the employer brand strategy.
•Legal advice for supervisors for the appropriate contingency control.
•Responsible for internal staff communications (including HR policies and initiatives).
•Coordinator of the different wellness activities and organizational culture.
•Responsible for the recruitment process of administrative staff for support areas in Central America.
ikidaiOrganizational Psychologist
Sep. 2014Costa Rica•Learning & Development (organizational focus)
•Vocational Guidance (teenagers and adults)
•Psychological Therapy (adults) •Psychometric Evaluation (children and adults)
HPLearning & Development Specialist (OutS)
May. 2013 - Apr. 2015Costa Rica•Support to the HRBP of the business units in main process: documentation, diagnosis and intervention of the organizational health and career development. •Planning and delivery of HR events in L&D for management groups.
•Diagnosis, logistics and delivery of Social, Professional and Leadership Skills courses, in Costa Rica and Latin America region for different hierarchical levels: assistants, analysts and managers.
•Local support to HR in training managers and supervisors in Costa Rica.
•Co-instructor of the Social Skills and Professional Skills courses: “Dealing with Difficult Conversations”, “Building a Client Relationship”, “Moving through Change”, among others.
•Delivery and operations related with the Onboarding processes (New Employee Orientation).
•Delivery trainings for business units in service and support areas (in-class and virtual).
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