Johnson & JohnsonHR Benefits and Operational Manager Brazil
May. 2015 - Mar. 2021São José dos Campos, São PauloWith a successful 16-year career in Human Resources, I have held leadership positions across multinational companies in the Services, Automotive, Hydraulics, Filtration, and Pharmaceutical sectors. My expertise spans HR development, Talent Acquisition, Training, Coaching, Performance & Talent Management, Labor and Employee Relations, Payroll, Leaves, Expatriate Administration, Service Center operations, Compensation & Benefits, and Surveys. In the past 6 months, I was responsible for the SoCo cluster at Johnson & Johnson, focusing on driving business growth and maintaining a competitive edge. I managed employee benefits, including medical plans, life insurance, and dental plans, conducted benchmark analysis, formulated budgets, and tracked results. I also negotiated with vendors and managed contracts. Over the past year, I led the Workforce Administration team of 20 HR professionals, overseeing benefits, leaves, admissions, terminations, salary adjustments, and vacation management. I collaborated closely with Talent Acquisition, Employee Relations, and HR Business Partners (HRBP) to align HR strategies and operations. My key responsibilities included administering employee data in the Workday system, implementing the AON system for benefits management, and managing projects, budgets, and team leadership. I aligned organizational strategies with stakeholders to achieve business objectives. Key achievements:
✓ Reduced benefits administration costs by 20% through strategic negotiations while maintaining service quality.
✓ Improved team performance by 90% with effective coaching and skill development.
✓ Harmonized 80% of benefits policies across sectors, ensuring a consistent employee experience in Brazil.
✓ Successfully implemented Workday and AON systems for benefits management.
✓ Ensured employee data integrity with SOX controls and documentation.
✓ Enhanced team performance by conducting DISC-based talent assessments of the Global Services Team.