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Work Background
Intelerad Medical SystemsSoftware Quality Engineer
Oct. 2023 - Oct. 2024Montreal, Quebec, CanadaWorking in the Professional Services Group, to ensure that Implementations have Positive Outcomes.
Nuance CommunicationsSenior Software QA Engineer
Jan. 2016 - Feb. 2023Burlington, MACollaborated in creation of DICOM Image Sharing Software (PowerShare). Cut down on case processing time by eliminating need for physical data discs with cloud solution. Assisted with transition during company's acquisition of SeeMyRadiology (later to become PowerShare). Tested features in software functional matrix, including: adding contacts, setting admin rights, organizing test cases, setting users in facility account, coordinating back-end/front-end functions with logs, User Interface, correct linking of data tables. Checked online network to process and move critical medical data. Created network security protocols to ensure that DICOM medical images could be moved securely and in compliance of privacy laws. ● Spearheaded efforts for testing PACS / DICOM functions as a Subject Matter Expert (SME). Increased count of processed images from 300K to 1.3 M studies per month. ● Compiled customer workflow and testing system in ASR. Reduced downtime by 80% and cut testing time from 3 months to 2 weeks
Nuance CommunicationsSoftware QA Manager
Mar. 2015 - Jan. 2016Burlington, MassMentored team of 2 Senior QA Engineers through testing process, including clustering databases and adapting employee skillsets to better suit tasks. Held weekly meetings to appoint duties. Monitored program performance by notifying support center of incoming bugs, auditing patient safety protocols, and sending HL7 reports.
Nuance CommunicationsSenior QA Engineer
Jan. 2013 - Mar. 2015Burlington, MaDevised testing for beta hardware for new PowerMic 3 speech mic product line. Tested firmware to ensure proper sound quality, functionality, and playback. Implemented major upgrades, security updates, and hot fixes of on-premises software. Trained teams to beta test new features, train users on new features, and support radiologists. Established new QA methods with Beta rollout teams, decreasing deployment timetables by 66%. Write Test Plans for new features and functionality. Directed transition from Waterfall to Agile SDLC methods. Deployed to client's offices to install and upgrade product framework.
XOS DigitalSenior QA Engineer
May. 2012 - Dec. 2012Wilmington, MaManaged test documentation, sign off requests, and update tickets. Composed status (daily and weekly) reports and test plans for new features and functionality. Identify, catalog, and verify fixes for bugs found during testing. Determine missing components in testing effort. Manage, test and deploy daily updates to platforms (individual test machines) for marketing materials. Track analytics and metadata of videos. Clients included various NFL teams and D1/D2 college teams.
PhenomPhotoMedia Specialist
Sep. 2009 - Jan. 2014Merrimack, NHProvided photographic and Video company providing services to local sporting events, which include photography, video production, DVD creation and live event coverage. Clients included the State of NH High School Sports collaborative (NHIAA). Developed On Demand Video System to custom-build DVDs with video of specific events selected by customer. ● Conducted sales of images and videos of all State Championships in the State of NH, accumulating over $20,000 per sporting season.
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