Requests
6
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Network Power<100 people
Roles
✔️16%
IT
✨16%
Business Owner
🗿16%
HR
Geos
🇨🇦50%
Canada
🇺🇸16%
United States
Work Background
ICBC (Insurance Corporation of British Columbia)IT Security, Technical Specialist
Aug. 2022British Columbia, Canada
ICBC (Insurance Corporation of British Columbia)Technical Support Specialist
Feb. 2020 - Aug. 2022North Vancouver, British Columbia, Canada
Doctors of BCInformation Technology Support Specialist
Dec. 2019 - Feb. 2020
TMX GroupIT Support Technician
Nov. 2018 - Nov. 2019Vancouver, British Columbia, Canada
Hotelicom Networks (Tekamo Inc.)IT Technician
Jun. 2015 - Oct. 2018Vancouver, British Columbia, Canada
NeuLion IncWebcast Technical Support
Dec. 2014 - Nov. 2018British Columbia, Canada
Alpine AccessTechXpert
Apr. 2014 - Dec. 2014Remote access Technical Support using phone and chat as mode of communication
• Remote Computer and digital gadget support
• System Optimization/tune-ups
• Software install & setup support
• Virus/malware/spyware removal
• Browser/email support
• Support and maintain Network LAN/WAN, Routers, gateways and firewall
• Support network protocols: TCP/IP and SMB, FTP,HTTP,SMTP and DHCP
• Support maintain Computer & network peripherals
• Support smart TV, Gaming console (Sony PS, Microsoft Xbox and other,) • Support Digital devices (including storage devices,)
• Support Smartphone and tablets
• Set and Support emails and emails clients (both Rogers email and third party emails)
Habanero Consulting GroupSystems Administrator (Practicum)
May. 2013 - Jul. 2013Vancouver, Canada AreaServer/client system administration
Database error log support
Security and firewall support
Active Directory
Alpine AccessCustomer Care Professional (Rogers Network)
Jan. 2013 - May. 2013Vancouver, Canada Area• Connect and build rapport with a variety of customers by actively listening to our customers, asking the right questions and offering solutions (products and services) which cater to customer needs • Deliver reliable solutions to customers with a sense of urgency and sound judgment • Drive the sale of client products and services by consistently meeting/exceeding individual sales targets • Complete accurate transactions in a timely manner • Incorporate feedback on a regular basis, to improve your personal and professional development • Record interaction
Petro-CanadaG S A
Feb. 2012 - Sep. 2013British Columbia, Canada
Lorizo LtdCEO/ Head Operations And Marketing
Jan. 2010 - Apr. 2012Lagos, Nigeria• Market company products and services.
• Represent and negotiate on behalf of company in business meetings.
• Ensure clients website and/or applications and developed, meet the set standard and right on time.
• Assign clients jobs to different the company developers and graphic designers and consistently check to make sure each job is been work on and we on schedule.
• Introduce new packages to clients and prospecting clients.
• Ensure and routinely check all our supporting website and applications are up and running and regularly interact with our webmasters and developers to ensure they have all the tools they need to get the job done.
• Mostly when on site lunching website or application I have to do some tweaking and editing to suit the clients.
• I introduce packages to companies who are currently using similar product and services or new to the market explain to them why our packages are better and most reliable.
• Troubleshooting and resolving computer and computer peripherals on site.
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