Alpine AccessTechXpert
Apr. 2014 - Dec. 2014Remote access Technical Support using phone and chat as mode of communication
• Remote Computer and digital gadget support
• System Optimization/tune-ups
• Software install & setup support
• Virus/malware/spyware removal
• Browser/email support
• Support and maintain Network LAN/WAN, Routers, gateways and firewall
• Support network protocols: TCP/IP and SMB, FTP,HTTP,SMTP and DHCP
• Support maintain Computer & network peripherals
• Support smart TV, Gaming console (Sony PS, Microsoft Xbox and other,) • Support Digital devices (including storage devices,)
• Support Smartphone and tablets
• Set and Support emails and emails clients (both Rogers email and third party emails)