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Work Background
McKinstryChief Happiness Officer & Enterprise Sales Training Manager
Apr. 2022Seattle, Washington, United StatesThe key objective is to help enable the growth and development of an extraordinary sales teams. What I love most is getting the opportunity to create a learning experience strategy that mobilizes sales team to think and operate differently in a highly competitive and complex environment. When an organization has a mission of Building a Better Future, there's no stopping the wheels of innovation.
The Happiness Consulting CompanyCertified Psychological Safety Trainer & Coach
Dec. 2021
The Happiness Consulting CompanyCertified Gap Selling Trainer and Coach
Nov. 2020Problems I help solve for Sales Leadership: Low conversion rates, low avg. sale price, long sales cycles, burnt out staff, low confidence, poor pipeline development and management, poor salesforce selection process. These and many other factors can be affecting the effectiveness of your sales organization. I take a wholistic approach to determining top down all the areas affecting sales success. Problems I help solve for Sales Pros: The sales struggle is REAL! There's a lot of good sales people who are frustrated by their inability to significantly influence the sale. It's not that you don't know how to sell is that you don't know how to diagnose the problem. If you have taken Gap Selling online or attended Gap Selling live training you are likely wondering how to apply it to YOUR specific selling environment. I am the first certified Gap Selling trainer in the world! I am here to help selling professionals who are challenged by long sales cycles, plagued by constantly discounting, and lack of confidence. I will help you fix all that through Gap Selling Coaching. Learn to have more control over the sales process and influence decision makers in ethical trust-based way. Additionally I bring insights and tools for developing a motivated mindset, increase confidence, and develop resiliency in sales. Learn more at
PitchBook DataGlobal Sales & Customer Success Training Manager
Aug. 2019 - Dec. 2021Greater Seattle AreaManage global sales and customer success sales training operations.
The Happiness Consulting CompanyHappiness at Work Keynote Speaker
Mar. 2019Greater Seattle AreaA happiness at work expert who believes that the success of any organization greatly depends on the emotional well-being of employees. Create highly customized, dynamic, and results oriented Keynote presentations to energize and uplift team spirits.
PitchBook DataPeople Development Manager
Nov. 2018 - Dec. 2021Greater Seattle AreaResponsible for designing and implementing employee development programs, trainings, and employee engagement initiatives.
PitchBook DataSales Enablment Leader
Aug. 2017 - Nov. 2018Greater Seattle Area
Coalfire Systems, Inc.Sr. Director Employee Engagement
Mar. 2016 - Mar. 2017SeattleDevelop strategies and lead key initiatives to achieve an employee-centric culture employee engagement and high performance. Happy people make long term competitive advantage. Design and develop employee recognition, reward strategies, corporate event, and employee relations solutions to increase total employee happiness at work. Design, develop, and deliver personal branding workshops to ensure employees develop key skills and strategies for improving their visibility, mobility, and growth within the organization.
Booking.comLearning & Talent Specialist - Americas
Mar. 2014 - Mar. 2016Greater Seattle AreaAlways wanted to work in the Travel Industry! Great company and great people! responsible for delivering leadership training to an outstanding growing team of managers and leaders in America's region including North and South America. ● Train global hotel’s industry teams on presentation skills, team building, and coaching effectiveness ● Improve manager’s ability to motivate and engage their teams ● Kick of meetings through interactive team games to improve creativity and collaboration ● Lead global training initiatives to improve new hire engagement and improve retention
Bill Gove WorkshopProfessional Speaker Training
Jan. 2013 - Dec. 2013Orlando, Florida AreaLearned the key principles of delivering keynote presentations.
ZonesEnterprise Sales Training Manager
Jan. 2012 - Dec. 2013►Manage training for 6 sales functional groups ranging from inside sales teams to field sales across US. Deliver distance learning for field employees and ensure learning is focused on improving sales skills for both novice and tenured sales professionals◄ ● Develop and lead sales and business communications training for technology Sales Professionals ● Improve team engagement and dynamics through team building events ● Train Inside Sales Professionals on key business communication and presenting skills both live and on the phone
AvanadeSenior Organizational Development Consultant (Internal)
Oct. 2008 - Nov. 2010Greater Seattle Area● Develop and lead team and organizational development training for business managers in the technology solutions selling and consulting industry. ● Lead and facilitated team building training and events ● Developed and led interactive online training for global employees
● Delivered courses both for in-person training as well as e-learning
● Led effort to deliver mobile learning solutions to increase faster delivery of content
T-MobileLeadership Development Manager
Jan. 2005 - Oct. 2008Greater Seattle Area● Developed, coached and facilitate leadership development for call center managers ● Engaged managers to learn to develop teams and increase motivation to achieve results ● Led management coaching programs and one-on-one coaching for participants.
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