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Work Background
Memphis Public LibraryLibrary Customer Service Assistant
Sep. 2023
FedExMaterial Handler
Nov. 2021 - Nov. 2023Memphis, Tennessee, United StatesWorked closely with my team leaders and followed their directions. Completed paperwork and delivered containers to the CTV lot for truck routes for CVG. Took containers to different inputs such as the courtyard, NE Inputs to be processed and ensure the input stayed within their sort times parameters.Ensured our module was equipped with containers, dollies, and baggage carts when needed. Picked up non-con freight for our module and delivered freight from our 30 chutes to the correct area in the non-con lot.
Church OF God In Christ BookstoreBookstore Manager
Feb. 2019 - Nov. 2021Memphis, Tennessee, United StatesManaged a team of 5-10 store associates. Responsible for the overall operation of the retail store including but not limited to purchasing, merchandising, inventory management, developing new sales techniques for products and services, customer and vendor relationships, and budget management.Created sales and productivity projections monthly to ensure the entire team was aware of our monthly benchmarks. Created standard operations and procedures manual. Facilitated all training and onboarding experiences for all new staff. Developed the online shopping experience with 3 different sales channels. Managed a 2-year building remodel project.
Church Of God In Christ Publishing HouseMarketing Assistant
Mar. 2012 - Feb. 2019Responsible for establishing a brand identity, setting goals for new business, developing marketing strategies, identifying areas for research into the public's tastes and opinion, monitoring the satisfaction of current customers, and designing advertisements and mailings to customers.
Digital Opportunity TrustTeachUp Intern
Jan. 2010 - Dec. 2012As TeachUp Intern, I was responsible for assisting teachers with implementing technology in their classes. I was responsible for training teachers to use educational technology like Smart Boards, Promethean Boards, Mimio Boards, Student Response Clickers, Teacher Tube, Watch Know Learn, and much more. I was responsible for fixing minor technical issues with computers and other technology equipment in the school. I managed one of the computer labs in the school when students came to do research or take state tests. I also helped train teachers with basic and intermediate computer programs like Microsoft Power Point, Windows Movie Maker, Microsoft Publisher, and Audacity.
Amro Music Stores, Inc.Receptionist/Sales
Mar. 2007 - Jan. 2008
Delta Medical CenterAdmissions Representative
Jun. 2004 - Jan. 2007Memphis, TN
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