Tara Rancourt

Licenced Massage Therapist @Hand & Stone Massage and Facial Spa

Help Desk SupportChat SupportLive ChatCustomer Care SpecialistCustomer Retention SpecialistService Quality ManagerComplaint Resolution SpecialistClient Relations SpecialistTyping SpecialistCustomer ServiceData EntryBusiness Owner

Tara Rancourt is a highly skilled experienced Operations Manager with a proven track record in General Management roles, demonstrating strong skills in financial management, customer relationship management, and strategic planning, achieving significant revenue growth and profitability improvements. With proven expertise in marketing and business development, successfully implementing strategies to enhance customer engagement and retention, she also thrives as a Licensed Massage Therapist at Hand & Stone Massage and Facial Spa, where she has been transforming clients' wellness experiences for over seven years. Her dedication to continuous learning has earned her certifications in advanced modalities, enhancing her ability to address a diverse range of client needs. Tara's passion for client satisfaction and her empathetic approach have made her a sought-after therapist and manager, fostering a loyal clientele who appreciate her commitment to enhancing their experiences.

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Work Background

Talent Acquisition Specialist

Northwestern MutualTalent Acquisition Specialist

Mar. 2025Denver, Colorado, United States

General Manager

Ember HostelGeneral Manager

Sep. 2023 - Sep. 2024Denver, Colorado, United StatesManaged overall hostel operations, including financial oversight, budget management, staffing, and strategic planning to maximize revenue.

Assistant General Manager

Ember HostelAssistant General Manager

Mar. 2023 - Aug. 2023Denver, Colorado, United StatesOversaw guest interactions, bookings, staffing, and daily financial transactions, ensuring compliance with operational standards. Worked closely with senior management to implement strategies aimed at optimizing profitability and guest satisfaction. Quality control for cleaning protocols in dorms and common spaces throughout the property, ensuring cleanliness and compliance with hostel standards.

Licensed Massage Therapist

Hand & Stone Massage and Facial SpaLicensed Massage Therapist

Dec. 2020Denver, Colorado, United StatesProvide customized therapeutic treatments tailored to individual client needs, specializing in pain management, chronic conditions, injury recovery, and stress relief. Develop comprehensive treatment plans by conducting in-depth assessments of each client’s physical condition, personal history, and wellness goals.

Business Owner

Falafel UndergroundBusiness Owner

Jan. 2016 - Mar. 2019Portland, Maine Metropolitan AreaDirected all financial operations, including budgeting, forecasting, and managing spending, leading to consistent revenue growth. Responsible for menu development, food preparation, and maintaining high standards of food safety, quality and consistency.

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