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Work Background
Frontier Housing, Inc.Mortgage Loan Processor
Jul. 2023Morehead, Kentucky, United States- Package and process USDA 502 Direct, FHA, VA, AHP, HOME, and AHTF loans. - Coordinate Mutual Self-Help (MSH) Build groups and educate homeowners. - Support marketing efforts and develop outreach materials. - Manage client communications and ensure timely document collection. - Promote housing programs in underserved communities.
AramarkAccounts Payable Assistant
Aug. 2021 - Aug. 2025Morehead, Kentucky, United States
Gateway Area Development DistRowan County Senior Center Director
Dec. 2018 - Nov. 2020Morehead, Kentucky
Harold White Lumber IncAdministrative Assistant
Jul. 2018 - Nov. 2018Morehead, KY
The Morehead NewsAccounting Clerk
Jan. 2014 - Jul. 2018Morehead, KentuckyEnsure advertising within the publication is accurate and corrections are completed promptly. Oversee accounts receivable, payroll, deposits, and billing weekly and monthly. Instrumental in creating in-house advertising for the circulation department; recipient of a KPA award for one of the ads created. Maintain both the current and former subscriber database. Reduce errors by ensuring ads are printed in the proper size within the paper. Field customer inquiries and collect payments for advertisements ordered. Resolve customer accounting problems promptly by researching the issue and making adjustments.
Hope Pregnancy Care CenterExecutive Administrative Assistant
Mar. 2013 - Oct. 2014Morehead, KentuckyReorganized the office by implementing a credit card processing system and identifying ways to save money through economically sound procedures. Generated payroll, accounts receivable, and accounts payable transactions. Assisted in planning all facets of an upcoming event for the organization. Counseled individuals and provided pregnancy testing for various individuals.
POS SuccessTechnical Support Manager
Mar. 2004 - Jan. 2013Morehead, KentuckyIncreased efficiency in the technical support department; performed onsite and telephone computer training via software for accounting, vendor databases, inventory control, and customer databases. Underwent training on auto parts and hardware within the POS system. Fielded incoming phone calls and provided technical support. Networked with small businesses to build and maintain the customer database. Generated company documentation and training materials. Identified resolutions for customer complaints promptly and professionally. Utilized creative prowess to develop the website design and create the logo for the organization.
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